Job Description
Job Description
This position provides counter support and inside sales support. Distribution of Hydraulic, Pneumatic, Electrical and Instrumentation Industrial components by order entry.
Essential Duties and Responsibilities :
- Assist with Counter Sales; greet and interact with customers, assisting with purchases.
- Collect and process onsite payments.
- Interact with customers via telephone and email to provide support and information on products, services and order status.
- Handle requests for price quotes, credit applications, purchase orders, order adjustments and order cancellations.
- Place timely orders with vendors by computer, phone, email or fax.
- Remain current with discount structure and AFP products.
- Maintain current customer accounts, build relationships.
- Work closely with inside sales and sales reps in team environment.
- Performs other duties as assigned.
Skills and Abilities Required :
Ability to multitask.Excellent interpersonal and customer service skills.Excellent organizational skills and attention to detail.Knowledge of or ability to learn industrial products and applications.Proficient computer skills.Physical Requirement :
Prolonged periods sitting at a desk working on computer, phone.Education and Experience Required :
High school diploma or equivalent required.Customer Service experience preferred.Equal Opportunity Employer Veterans / Disabled