Job Description
Job Description
Property Manager
The Klotz Group of Companies is a vertically integrated multifamily investment platform built on execution, accountability, and excellence. We don’t hire passengers — we hire drivers. People who thrive in high-performance environments, who want to stretch beyond a “job description,” and who push those around them to operate at a higher standard with uncompromising integrity!
We are seeking a Property Manager — someone who can raise the standard and is a builder by nature! This is not a siloed “back-office” role. It is a critical, forward-facing opportunity that demands entrepreneurship, transparency, intensity, and drive!
This position will :
- Commit to driving excellence — fostering Community engagement and maximizing resident satisfaction.
- Inject energy, intensity, and obsession for success into the daily rhythm of the Community, lifting those around them and raising the bar every day.
- Celebrate the “C Culture” environment, invigorating teammates to commit to collaborate, cooperate, communicate, and create cohesiveness!
You Get To : - Leadership
Cultivate a high-performance and excited team including leasing agents, maintenance technicians, and administrative personnel who are all in!
Coach and coalesce your team, providing performance feedback to ensure team members are obsessed with successful outcomes!Engage in Resident RelationsCultivate positive relationships with residents by providing exceptional customer service and addressing their needs and concerns promptly and effectively.
Create a sense of community by organizing and hosting resident events.Lead Property Operations from the FrontCoach a team to maximum performance and build Confidence and Character.
Courageously maximize property day-to-day operations, and lead leasing, maintenance, and groundskeeping activities.Create strategies to optimize property performance, minimize vacancies, and maximize revenue.Conduct regular property inspections to ensure compliance with safety, cleanliness, and aesthetic standards.Collaborate closely with the maintenance supervisor for unit renovations to ensure all items are on track for completion.Coordinate capital expenditure items, adhering to the budget.Financial ManagementCreate and manage the property budget, including revenue projections, expense management, and capital improvements.
Collect rents and minimize delinquency rates, implement strategies to minimize arrears, and enforce lease agreements as necessary.Collaborate with Accounting for clarity in financial reporting and analyze variances to identify areas for improvement and cost-saving opportunities.Compliance and Risk Management :Comply with all federal, state, and local housing regulations and fair housing laws.
Create, coordinate, and maintain comprehensive risk management procedures to mitigate liability and protect the interests of the property owner.Vendor and Supplier Management :Contract negotiations and relationship oversight with vendors, contractors, and service providers to ensure best-in-class workmanship and cost-effective services.
Commit to optimize vendor performance and enforce contractual obligations to establish the premier property and team!What Success Looks Like in This Role :
Positivity : Maintain a positive and supportive environment for residents and team members, fostering a culture of collaboration and respect.Solution Orientation : Approach challenges as opportunities for growth and improvement, implementing proactive strategies to address issues and enhance property performance.Pursuit of Excellence : Strive for excellence in all aspects of property management, continuously seeking opportunities for innovation and improvement.Transparency and Candor : Foster open and honest communication with residents, team members, and stakeholders, building trust and accountability within the community.Dedication to Outperform : Commit to exceeding expectations and delivering exceptional service to residents and stakeholders, demonstrating a strong work ethic and dedication to achieving results.Leadership : Lead by example, providing clear direction, guidance, and support to the property team, and promoting a collaborative and inclusive work environment.Financial Strength : Manage property finances responsibly and strategically, maximizing revenue and minimizing expenses to ensure long-term financial stability and growthQualifications
Bachelor's degree in Business Administration, Real Estate Management, or related field preferred.Minimum of 5 years of experience in property management, with a proven track record of success in leadership roles.Strong understanding of property management principles, including leasing, maintenance, financial management, and customer service.Excellent communication, interpersonal, and problem-solving skills.Proficiency in property management software and Microsoft Office Suite.Current knowledge of federal, state, and local housing regulations and fair housing laws.What We Offer
A high-performance culture where accountability and excellence are the baseline.Competitive salary and benefits.The opportunity to grow with a fast-scaling platform.A chance to be part of something bigger than a “job” — to contribute to the culture, performance, and future of The Klotz Group.