Revenue Enforcement Coordinator - Revenue Administration (Accepting Applications 11 / 6 - 11 / 7 Only)

Revenue Enforcement Coordinator

The City of Savannah Revenue Department has the perfect opportunity for you as a Revenue Enforcement Coordinator. This position coordinates the duties required to ensure effective and efficient processes related to outstanding balances for Business Tax, Alcohol Licensing, Property Tax, and Excise Tax. The Revenue Enforcement Coordinator will oversee the collections efforts and delinquency controls for the City of Savannah, ensuring money owed is collected, received, and processed correctly and promptly.

This position also coordinates new collection development and implementation and provides training to incoming Revenue Investigators. They are required to handle customer complaints and may negotiate with customers about payment arrangements to ensure they are being paid. They also provide reports on the collection unit's progress, statistics, and data analysis.

We offer an excellent benefits package to include health, dental and vision, defined contribution plan (457b), life insurance, wellness programs, vacation, sick leave, paid holidays, employee assistance program, home buyers' program, tuition reimbursement and more!

Click Apply now to take the first steps towards your new career!

Essential Job Functions

• Plan, direct, coordinate, and review the work plan for Investigator staff; assign work activities, projects, and programs; review and evaluate work products, methods, and procedures; meet with staff to identify and resolve problems.
• Hire, train, and supervise Revenue Investigators.
• Conduct performance evaluations.
• Requires after-hours enforcement of business violations.
• Manage the investigative complaints and follow up / notify all departments involved.
• Conduct briefings with the city attorney for infractions.
• Attend various meetings, conferences, and training sessions as required.
• Using excellent customer service skills, establishes and maintains effective working relationships with other employees, officials, and all members of the public.
• Responds to open records requests from officials, members of the staff, the public, or other individuals.
• Provide data analysis monthly.
• Prepare documents for Meetings with stakeholders.
• Maintain Investigator's Assignments.
• Correlate with the Georgia Department for Revenue, Georgia Revenue Municipal, for conferences and certifications.
• Plan, organize, and direct the enforcement activities involved in investigating, preventing, and detecting violations.
• Collaborate with local, state, and federal law enforcement partners.
• Establishes and maintains administrative filing systems, including the maintenance of confidential information.
• Provide responsible staff assistance to the Revenue Director; conduct a variety of organizational studies, investigations, and operational studies; recommend modifications to Revenue Ordinance, policies, and procedures as appropriate.
• Performs other related duties as assigned.

Minimum Qualifications

Bachelor's Degree in Criminal Justice, Public Policy, Government, Management, Computer Science, Accounting, Finance, Business Administration or related field; with three (3) years of experience in Compliance, Governmental Auditing, Financial Management Systems, Management Analysis, Accounting, Delinquent Collections, Regulatory Enforcement, Data Processing, or any equivalent combination of education training, and experience. Additional Requirements Background investigation, including supervised drug screen, post-offer / pre-employment medical screen, and verification of education, certifications, and licenses required prior to employment.

Additional Information

Knowledge, Skills & Abilities : Knowledge of generally accepted investigative and enforcement principles. Knowledge of modern office practices and procedures. Knowledge of municipal criminal principles and practices. Knowledge of computerized financial management systems. Knowledge of City ordinances, regulations, policies, and procedures. Skill in developing short- and long-range plans and goals. Skill in project management principles and practices and technical coordination. Skill in establishing priorities, organizing work, meeting deadlines, and following up on assignments. Skills in oral and written communication. Skill in analyzing complex spreadsheets. Skill in business process analysis. Skill in analyzing complex business practices. Skill in the use of computers and software programs. Skill in compiling and analyzing data. Skill in the development of project strategies. Ability to identify current and potential problems, evaluate alternatives, implement positive solutions, and follow up to ensure performance. Ability to explain complex technical concepts clearly and concisely.

Minimum Standards : SUPERVISORY CONTROLS : The Revenue Director assigns work in terms of department goals and objectives. The work is reviewed through conferences, reports, and observation of department activities. GUIDELINES : Guidelines include city policies, department standard operating practices, applicable City ordinances and State law. These guidelines require judgment, selection, interpretation in application. COMPLEXITY : The work consists of varied coordinating and data analysis duties required to ensure effective and efficient processes related to the operation of department computer systems. The variety of user needs, and requests contributes to the complexity of this position. SCOPE AND EFFECT : The purpose of this job is to provide project management skills of new program development and implementation; coordinates and provides training to Revenue Investigators; and is responsible for managing and resolving related concerns Successful performance in the position allows the Enforcement Unit to be managed, accessed, updated, distributed, and analyzed. PERSONNEL CONTACTS : Contacts are typically with co-workers, other city employees, stakeholders and vendors. PURPOSE OF CONTACTS : Contacts are typically to give or exchange information, provide services, resolve problems, and justify decisions. PHYSICAL DEMANDS : The work is typically performed while sitting at a desk or table of while intermittently sitting, standing, or stooping, walking short distances in the field and driving a city vehicle. WORK ENVIRONMENT : The work is typically performed both in in the field / office. SUPERVISORY AND MANAGEMENT RESPONSIBILITIES : Lead Revenue Investigator, Revenue Investigator