Sale Professional - Outside SalesService Corporation International • Bonita, CA, US
Sale Professional - Outside Sales
Service Corporation International • Bonita, CA, US
1 day ago
Job type
- Full-time
Job descriptionEstablishes and maintains strong business relationships with families by connecting with the family, relating to them, resolving their concerns and needs, and committing to follow through Responds to client inquiries in a timely, respectful, sensitive, and professional manner Supports families in times of grief with acts of kindness Connects with families through listening, honest communication, and genuine concern Develops an understanding of each family's unique needs and offers solutions that provide value to them Stays in touch with families to ensure satisfaction Prepares for all appointments and performs all procedures with professionalism and attention to detail Provides service beyond expectations to ensure satisfaction and to form the foundation for future sales based on long-term relationships Builds trust-based relationships to earn the right to ask for referrals Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning Consistently builds relationships and works cooperatively with the Funeral Director and other funeral home and / or cemetery staff Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high-quality service Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales Acts as one team, setting up arrangement continuation visits within two to three days after the service Shares family concerns with the rest of the SCI team High school education or equivalent 1-2 years of college or equivalent experience Current state / province-issued driver's license with an acceptable driving record In states / provinces where required, must hold a Funeral Directors License to perform this role Sales experience or one to two years of industry experience or equivalent education Previous experience with Customer Relationship Management (CRM) systems is a plus Basic computer and technology skills within a sales environment Ability to work well in a team, as well as independently Ability to work beyond "standard" hours as the need arises Good driving record Good work ethic High level of integrity Creative, outgoing, and energetic Comfortable presenting in front of others Desire to help others Bilingual, knowledge of another language is a plus Work indoors and outdoors during all seasons and weather conditions Local and / or multiple location traveling required Comply with dress code policy Sitting continuously for many hours per day, up to 6 hours per day May climb stairs to access buildings Physical effort requiring manual dexterity is required, including paperwork, calculators, computers, and phone usage Working beyond "standard" hours as the need arises
Pre-Planning Advisor Restricted (PPAR)
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Job Responsibilities
- Consistently networks and builds relationships to generate recommendations for gaining referrals for both at-need cemetery arrangements and pre-need arrangements using company tools, processes, and standards
- Holds self accountable for prospecting a minimum of 4 hours every day (if working 8 hours), such as approaching families face-to-face during events, door knocking, or group seminars
- Obtains referrals from families served by the location by following up through visits with families after the service
- Networks and builds community and civic relationships
- Explains and presents Dignity Memorial Personal Planning Guide presentations to families served and referred families
- Maintains and tracks activity levels to ensure productivity
- Remains flexible with schedule to achieve results; often works nights and weekends
Build Relationships with Families
Teamwork
Minimum Requirements
Education
License
Experience
Knowledge, Skills, and Abilities
Work Conditions
Work Environment
Work Postures
Physical Demands
Work Hours
Target Compensation Range : $50,000 to $100,000 annually. The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually , based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually . Actual compensation will vary based on individual performance, geographic location, and applicable business conditions.
(Note : As part of the total compensation plan, this position pays no less than $16.50 per hour for all hours worked)
Benefits : Medical, Dental, Vision, Flexible Spending Accounts (health care and dependent care), Health Savings Account with Company Contribution, Sick Leave, Short-Term Disability, Disability, Life Insurance, Voluntary Accidental Death or Dismemberment Insurance, Dependent Life Insurance, SCI 401(k) Retirement Savings Plan with Company match, Employee Assistance Program
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Outside Sales Professional • Bonita, CA, US
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