Senior Product Marketing Manager, Global Partner Audience

About Hiya

At Hiya, we’re revolutionizing voice communication. Our mission is to modernize voice with intelligence for security and productivity. Since 2015, we have introduced Hiya Protect, Hiya Connect, and built a Voice Intelligence Platform that supports over 500 million users globally. Our network and solution partners include British Telecom, EE, Virgin Media O2, Ericsson, Rogers, Bell Canada, MasMovil, Telenor, FICO, Twilio, and more.

The Position

The Senior Product Marketing Manager, Carrier + Partner Audiences is a foundational member of Hiya’s growing PMM team, responsible for building and driving our go-to-market strategy with global carriers and partners. In this highly visible role, you’ll work with Product, Sales, Business Development, and fellow PMMs to shape how Hiya presents to our most critical audiences, from sharpening our platform story to equipping teams with collateral and insights. You’ll be both strategist and executor, ensuring partners understand Hiya’s value and see it as essential to their success. You’ll learn what motivates partners and how Hiya can deliver immediate, lasting value, and shape how we position AI with carriers.

What You’ll Do

• Own the positioning, messaging, and narrative for carrier, OEM, and reseller audiences, while collaborating with the PMM team to strengthen Hiya’s overall story.
• Drive competitive and market intelligence and build deep audience insights (personas, journeys, motivations) to shape differentiated messaging, GTM priorities, and product roadmap.
• Partner with Sales, BD, and Marketing to win new business and expand existing accounts through tailored campaigns, enablement, and executive-ready collateral.
• Position Hiya’s AI capabilities as a strategic advantage for partners, and use AI tools to work smarter and faster.
• Plan and execute launches with cross-functional alignment, clear collateral, and post-launch learnings.
• Build scalable playbooks and processes that capture repeatable success while tailoring for what’s unique.
• Represent Hiya externally — from events to executive meetings — with polished, persuasive narratives.
• Relentlessly focus on high-impact opportunities to move the business forward and establish Hiya as the authority in voice intelligence.

Qualities that will make you successful

The person in this role must embody Hiya’s key values of Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success, and Leading by showing up with a point of view, engaging in open discussion, listening respectfully to others opinions and committing to decisions.

More Details

Benefits

This position is based in Seattle, WA, USA. We are building a team with a variety of perspectives and professional experiences. We believe diversity and unique perspectives strengthen our company and our work.

Our team has received awards from Built-in Seattle, Seattle Business Week, Deloitte Technology Fast 500, and Forbes. We are a people-centric company focused on helping our employees grow personally and professionally. Join us for an innovative challenge that is disrupting an industry.

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