Job Description
Job Description
Kinn is a fine jewelry brand that specializes in designing modern heirlooms. Every piece of jewelry is hand-crafted from solid 14k gold, ensuring long-lasting quality. Kinn’s signature pieces are designed to stand the test of time and be passed on as cherished heirlooms.
We’re looking for a full-time Keyholder & Stylist at our Flagship Store in Culver City. The Stylist will be responsible for various day-to-day tasks, including product knowledge, communication, retail sales, customer service, and ensuring a positive customer experience.
Clienteling
- Strive to exceed customer expectations by providing outstanding service experiences
- Assist customers by selecting appropriate styles based on their needs and preferences
- Use product knowledge to speak to the collection’s vision and quality
- Build & maintain an organized client book to generate appointments and drive sales through consistent outreach and follow-up
- Proactively reach out to clients based on their preferences and past purchases
Sales
Achieve and exceed sales and metric goalsUtilize product knowledge and trends to provide relevant styling suggestionsActively engage with customers, building relationships to drive repeat businessMaintain knowledge of store key performance metrics and work towards targetsCollaborate with management to develop action plans and sales strategiesSales Floor / Operations
Maintain the visual presentation of the store, ensuring VM standards are metAssist in floor sets and replenishment of merchandise as neededComplete opening and closing dutiesCollaborate with management on operational tasksOther duties as assignedStylists work closely with guests to understand their preferences, comfort zones, and long-term image goals. They act as fashion consultants, confidants, and creative partners, helping build and evolve their personal connections through clothing and style choices.
Requirements
Previous retail experience, preferably with a fashion luxury / contemporary brandStrong sales, customer service, and communication skillsBasic computer skills (POS, Excel, Word)Organizational skills and an eye for detailPositive, high-energy, entrepreneurial spiritTeam player who is inspired by others’ successes as well as your ownAble to work retail hours, including weekends and holidaysPowered by JazzHR
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