Job Description
PRIMARY PURPOSE :
As a PC Technician III, you will be responsible for troubleshooting intermediate-level hardware and software.
Position Status : Full-Time Hourly
Location : Gold Strike Casino - Tunica, MS
Responsibilities
PRINCIPAL DUTIES AND RESPONSIBILITIES :
- Install, upgrade, and repair desktop systems.
- Add user workstations to the network and user applications to workstations.
- Troubleshoot client issues and monitor the help desk queue.
- Maintain all support of POS, printers, hardware, and assorted peripherals and perform preventative maintenance on all equipment.
- Perform intermediate-level hardware / software troubleshooting.
- Ensure the computer room is kept clean and orderly.
- Perform other job-related duties as requested.
Qualifications
MINIMUM REQUIREMENTS :
High school diploma or equivalent.Two (2) years of personal computer repair and installations.Work varied shifts, including weekends and holidays.CERTIFICATIONS, LICENSES, AND REGISTRATIONS :
Able to obtain Gaming Permit as required by jurisdictionKNOWLEDGE, SKILLS, AND ABILITIES :
Able to effectively communicate in English, in both written and verbal forms.Ability to multi-task and work well in a fast-paced, team-oriented environment.Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail.Effective listening abilities with strong judgment skills.Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.WORKING CONDITIONS :
Must be flexible if needed for occasional work outside of normal business hours.This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.This position may require strenuous physical activities and exposure to pipe, cigar, and / or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends, and holidays may also be required.