Client Relationship Consultant 2 (Banker) - Centennial, MN at U.S. Bank
Join to apply for the Client Relationship Consultant 2 (Banker) - Centennial, MN role at U.S. Bank. This position focuses on building relationships with customers through in-person, by-appointment, and virtual interactions to provide counsel, assess banking needs, and educate clients on deposit and loan products and digital services. The role emphasizes a digital-first mindset and proactive client outreach to identify solutions that meet each customer's financial goals.
Responsibilities
- Build and foster client relationships through proactive outreach, follow-up, and understanding financial needs and channel preferences.
- Identify solutions for new and existing clients by effectively engaging and communicating with clients.
- Maintain working knowledge of consumer and business banking products and services, including digital offerings.
- Provide a consistent, optimal client experience by greeting clients and processing basic transactions; develop collaborative partnerships with branch team members.
- Open new consumer and business accounts, complete service requests, and submit credit applications.
- Educate clients on emerging and self-service digital products to assist with meeting financial needs.
- Leverage resources and technologies to optimize the client experience and ensure operational excellence and accuracy.
Qualifications
Basic Qualifications
High school diploma or equivalentTypically has a minimum of three to four years of job-related retail banking experience or a combination of experience and commensurate trainingPreferred Skills / Experience
Proven ability to build and foster client relationships through proactive outreach and follow-upStrong ability to engage and communicate with clientsThorough knowledge of applicable bank policies, procedures and support systemsExcellent customer service and interpersonal skillsExperience with using and demonstrating digital products and self-service technologiesAbility to identify a customer's true needs with a digital-first approachAbility to make appropriate recommendations that meet customer needs reactively and proactivelyExperience in the financial services industry preferredIf there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits
Our benefits and total rewards are designed to help you and your family thrive, including health coverage, life insurance, disability, parental leave, retirement plans, paid vacation, paid holidays, adoption assistance, and Sick and Safe Leave. Benefits vary by role, location, and hours.
Healthcare (medical, dental, vision)Basic and optional term life insuranceShort-term and long-term disabilityPregnancy disability and parental leave401(k) and employer-funded retirement planPaid vacation and up to 11 paid holidaysAdoption assistanceSick and Safe Leave accrualsU.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify : U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program where required.
The salary range reflects figures based on the primary location listed first. Actual range may differ based on location. Pay Range : $20.00 - $24.09
Posting may be closed earlier due to high volume of applicants.
Posting location : Centennial, MN
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