Applications Support Technician

Overview

Are you skilled in working with software applications? Larimer County Health and Environment is seeking a collaborative and customer-focused individual to join our team. If you thrive in a mission-driven environment, enjoy helping others, and are skilled at problem-solving, you'll be instrumental in supporting vital business applications, including electronic health record software, that support our ability to best serve our community.

The typical schedule for this position is 8 : 00-4 : 30, and 3-4 days per week are required to be in person at the Fort Collins office. At home work is allowable up to 2 days per week based on LCDHE needs and supervisor approval. During the initial 6 month probationary period at home work is allowable up to 1 day per week.

LCDHE works to provide everyone in Larimer County the opportunity for a healthy life and values strategy, professionalism, equity, and teamwork. We are dedicated to fostering a workplace where all individuals, including those from historically underrepresented or marginalized communities, feel respected, supported, and empowered. Our organization is committed to creating an environment rooted in belonging and opportunity. We recognize that unconscious bias can undermine our efforts, so we actively engage in ongoing education, training, and open dialogue. If you are committed to learning and cultivating a workplace where all voices are valued, we encourage you to apply and join us on a journey where our core values are not only ideals but principles that drive our collective success.

To be considered for this position, please attach a cover letter and resume to your application.

Responsibilities

• Works with users to support business applications, including electronic health record software, environmental health software, and investigates operational problems / system requirements.
• Responsible for the configuration, testing, and implementation of new and existing applications, software systems, modules, or functionality.
• Sets up and maintains user system access, security profiles, and roles according to established procedures; provides troubleshooting, account unlocks, password resets.
• Provides on-site technical support in coordination with the IT department for hardware including laptops, hotspots, printers, scanners, signature tablets, mobile devices, and other technical equipment.
• Supports onboarding and off-boarding of employees.

To view the full job description, visit https : / / www.larimer.gov / hr / careers / job-descriptions# / app / detail / Applications_Support_Technician.

What We're Looking For

Qualifications

To move forward in the hiring process, candidates must meet the required minimum qualifications. That said, we encourage you to think about your unique background and skills before applying. People often underestimate how their experiences match up with a role's needs. We encourage you to apply if you meet the minimum qualifications and believe your skills and perspective can add value to this position.

Benefits

Supplemental Information

Please Note : The Department of Health and Environment has a vaccine requirement. Successful candidates will be required to comply with the vaccine requirements or request a waiver.

An offer of employment is contingent upon the successful completion of required pre-employment checks or testing.

All application components must be submitted by 11 : 59 PM MT on the closing date listed.

Larimer County is an Equal Opportunity Employer and prohibits discrimination and harassment in all employment practices on the basis of race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), national origin, marital status, disability, genetic information, age, military status, or any other characteristic protected by law or regulation.

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