Bilingual Cashier Position
Family First Health is seeking a Bilingual Cashier for our new pharmacy at our George Street, York location. Candidates should be computer proficient and have the ability to learn medical / pharmacy terminology. As a Bilingual Cashier at Family First Health, you should have a positive and outgoing personality with excellent customer service skills and strong organizational skills.
This position is more than just a job, it's an opportunity to learn and grow with a terrific team. We're dedicated to offering trustworthy medical services and care. The Bilingual Cashier position will play a large role in that. If this sounds like a good fit, we would love to hear from you.
Essential Duties And Responsibilities
- Receives payment by cash, check, credit cards, vouchers, or automatic debits.
- Issues receipts, refunds, credits, or change due to customers.
- Greets customers entering establishments.
- Maintains clean and orderly checkout areas.
- Establishes or identifies prices of goods, services or admission, and tabulates bills using calculators, cash registers, or optical price scanners.
- Handles customer concerns and complaints professionally and courteously, engaging leadership as needed.
- Answers customers' questions and provides information on procedures or policies.
- Keeps accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
- Exchanges money, credit, and makes change for customers.
- Reconciles 3rd party payment and accounts.
- Works with the billing department to balance account(s).
- Receives written prescription or refill requests and verifies the information is complete and accurate.
- Answers telephones and responds to questions or requests.
- Assists customers by answering simple questions, locating items or referring them to the pharmacist for medication information.
- Completes training requirements to stay up-to-date on policies and procedures for the 340B drug program, as well as any drug assistance programs in which the pharmacy participates.
- Follows all policies and procedures related to the 340B drug program, as well as any drug assistance programs in which the pharmacy participates.
- Assists in training new employees, as needed.
Knowledge / Skills / Abilities
High School Diploma or GED, or any equivalent combination of training and experience.Bilingual (English / Spanish) preferred.Previous experience as a pharmacy cashier preferred.Ability to manage cash transactions accurately and efficiently, including processing payments, giving change, and ensuring correct cash drawer balances.Ability to quickly grasp and adapt to new procedures, technologies, and company policies.Knowledge of basic arithmetic to make calculations, balance and reconcile figures necessary to perform essential job functions.Excellent customer service skills & phone etiquette.Ability to critically think which means the ability to think clearly and rationally about what to do or what to believe; understand logical connections between ideas; and identify, construct, and evaluate arguments.Ability to work independently and within a multidisciplinary team.Ability to work in, and respond appropriately to a demanding environment and multitask effectively.Ability to appropriately handle sensitive and confidential information.Ability to communicate well and in a caring and supportive manner with individuals of all backgrounds.Ability to work efficiently and accurately with strong attention to detail.Ability to establish and maintain effective working relationships with patients, employees, volunteers, and the public.Ability to be organized, proactive in follow-up and follow-through, and to juggle multiple competing tasks.Ability to adhere to all Family First Health's policies, processes, and procedures, including Code of Conduct.Ability to articulate and advocate Family First Health's mission and values.Employee Benefits
3 Weeks of Accrued Paid Vacation accrued per year9 Days Accrued Paid Sick Leave Time accrued per year4 Personal Days provided per calendar yearNo Late Evenings or Weekend HoursPaid Time Off on HolidaysHealth, Dental, & Vision Insurance PlansShort / Long Term Disability and Life Insurance403(b) Retirement PlanTuition Reimbursement OpportunitiesAttention to work-life balanceOpportunity for growth and advancementAnd More!