Customer Service Representative

$1,000 SIGN-ON BONUS! $500 after 90 days and another $500 at one year!

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Customer Service Representative - Central Station!

We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members.

Location : Greater Pittsburgh, PA Region (Warrendale) - Hybrid Schedule available after 6 months.

Both evening and overnight shifts available.

Summary :

Are you considering changing careers or looking for new opportunities?

Our Customer Service Representative position offers the opportunity for growth and advancement.

What You'll Do :

• Process and handle alarm signals accurately and in a timely manner.
• Dispatch proper authorities (Police / Fire / EMS) per established procedures.
• Respond to inbound calls from customers and vendors.
• Place outbound calls to customer or responsible party and provide accurate information so they can make an informed decision regarding their alarm.
• Provide top quality customer service over the telephone.
• Assist customers with their accounts by updating information.

What You'll Need :

What You'll Get :

We offer a “Total Rewards” package including :

About Us :

We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.

Our Values :

If you share these ideas, we’d love to hear from you!

This position is not accessible by public transportation.

Vector Security is a Drug-Free Workplace

Vector Security is an Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.