Family Services Coordinator

Job Description

Job Description

Summary of Job Description : The Family Services Coordinator is directly responsible to the Director of Educational Services for providing leadership to the Parent Family Community Engagement Team. The Family Services Coordinator supports families and children enrolled in the Head Start program by facilitating access to social services, promoting family engagement, and ensuring compliance with Head Start Performance Standards and COMAR Regulations. This position serves as a bridge between families, staff, and community resources to enhance family well-being and child development. The Family Services Coordinator is the responsible for implementing and monitoring the ERSEA (eligibility, recruitment, selection, enrollment, and attendance) and Family and Community Partnership services as outlined in the Head Start Performance Standards. These activities will include but not limited to developing plans, recordkeeping systems, and approaches to families. This position will have a caseload.

Summary of Requirements : bachelor’s degree in social work, human development, or related field. 3-5 years’ experience in case management working with families and children. Good math skills, analytical skills, and skills using Microsoft Word, Excel, Outlook, or other software applications to retrieve data, create spreadsheets, and reports. Must always maintain confidentiality. Communication Skills : Good interpersonal skills, communicate effectively, appropriately, and professionally in written and verbal formats with coworkers, supervisors, customers, and vendors.

Responsibilities and Duties :

Implement and manage the Family Services Component of the Head Start program as required by Head Start Program Performance Standard, HSPPS. 1302 Subpart A and 1302 Subpart E

• Coordinate ERSEA (Eligibility, Recruitment, Selection, Enrollment, and Attendance). Thoroughly review HSPPS and COMAR Regulations Title 13A.16 requirements.
• Conduct family needs assessments and develop individualized Family Partnership Agreements.
• Maintain accurate records and submit required reports (e.g., PFCE Monthly Reports, PIR).
• Provide referrals and follow-up services to community resources.
• Organize and lead parent engagement activities and leadership development.
• Ensure compliance with child safety, abuse reporting, and confidentiality policies.
• Collaborate with other program components and participate in planning and evaluation.
• Caseload

Implement and manage the Family Services Component of the Head Start program.

Manage and monitor ERSEA.

Provide leadership for the family partnership process.

Provide leadership for parent involvement.

Monitor the effectiveness of parent involvement throughout the program.

Lead the development of the parent and family community engagement plan .

Other duties as required to include ratio if needed, grant research, and preparation.

Licenses or Certificates :

CPR and First Aid. A family credential or certification in social work, human services, or family services. Professional Development at least 15 hours of Annual training required.

Special Requirements :

State and Federal Bureau of Investigation Criminal Background Check, National Sex Offender Public Registry Check, Physical, Tuberculin PPD Tine Test at time of employment, and annually, or by physician requirement, thereafter, and Pre-Employment, Random, Post-Accident Drug and Alcohol testing.

Physical Demands :

Work requires moderate physical effort; persons who work with children are expected to participate fully in a program for active youngsters. This includes lifting of young children, getting up and down from the floor, lively outdoor activities and moving furniture.

Applications Accepted by Mail and Online

Mail to :

SMTCCAC, Inc. - Human Resources Dept.

P.O. Box 280 Hughesville, MD 20637

Online at : www.smtccac.org

An Equal Opportunity / Affirmative Action Employer