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Senior Technical Account Manager
QASourceBoston, MA, United States5 days ago
Job type
- Full-time
Job descriptionProven experience in Account Management and Sales, particularly in a technical environment. Strong understanding of AI / LLM technologies and their practical applications. Solid knowledge of the software development lifecycle (SDLC). Experience selling software services to product companies or large enterprises. Background in software quality engineering or a related field is a plus. Excellent communication, interpersonal, and presentation skills. Strong analytical and problem-solving capabilities. Ability to work both independently and within a team environment. Bachelor’s degree in a related field or equivalent work experience. $100,000 - $110,000 per annum (30% Variable). Health, vision, and dental benefits. 401(k) with company match. Paid time off and holidays. Wellness programs and professional development opportunities. Mid-Senior level Full-time Quality Assurance, Information Technology, and Sales
Overview
QASource is a leading provider of outsourced software quality engineering services, specializing in scalable and customizable QA solutions for clients worldwide. With over 24 years of experience across diverse industries, we combine advanced AI technologies with traditional testing methodologies to enhance software quality, efficiency, and innovation. Our dedicated engineers integrate seamlessly into client workflows, delivering tailored solutions that align with specific project needs. We are committed to continuous improvement, effective communication, and fostering a culture of respect and inclusion, ensuring exceptional service for our valued clients.
Responsibilities
- We are seeking a Senior Technical Account Manager to join our team in Pleasanton, CA. This is a full-time position responsible for managing key client accounts and ensuring high levels of customer satisfaction.
- Collaborate with the Director of Strategic Accounts to develop strategies for selling highly technical solutions.
- Act as the primary liaison between clients and internal technical teams.
- Coordinate ongoing projects and manage escalations effectively.
- Identify and capitalize on opportunities for account growth and development.
- Support sales efforts by contributing deep technical insight and client-specific strategies.
Qualifications
Salary and Benefits
Seniority level
Employment type
Job function
Location
Pleasanton, CA
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Technical Account Manager • Boston, MA, United States
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