Director / Senior Managing Consultant, Services Business Development - Retail & Commerce

Director / Senior Managing Consultant, Services Business Development - Retail & Commerce

Our purpose and role : Mastercard Services encompasses Mastercard's offerings beyond the transaction. We provide customers across industries and geographies with a tailored portfolio of solutions to address their business pain points. By harnessing real-time, anonymized and aggregated transaction data, powerful software platforms and deep expertise, we empower customers to unlock a holistic view of consumer behavior, distill actionable insights and make data-driven decisions. We serve financial institutions, retailers, telecommunications organizations, travel companies and more, to solve business problems end to end.

As a member of the Core Accounts Services Business Development team, you will generate excitement and demand for Retail, Travel, or Restaurant clients. We value individuals with consultative sales experience, strong analytical and problem-solving skills, comfort navigating complex sales processes, and the ability to form and manage lasting client relationships. As Senior Managing Consultant, you will drive growth of Mastercard’s Services portfolio, manage strategic client relationships, initiate contact with potential new customers to generate and qualify leads, and promote Mastercard’s Services products to drive sales across our services solution set : Consumer Acquisition & Engagement, Business & Market Intelligence, Open Finance and Security Solutions.

• Cultivate strong working relationships with clients, ensuring effective collaboration and engagement while driving revenue growth and expanded buying centers.
• Demonstrate networking skills and confidence initiating contact with new prospects to generate and qualify leads.
• Maintain a customer-first attitude, uncovering needs beyond explicit requests and crafting innovative customer strategies.
• Take ownership of the sales process from prospecting to executing complex contracts, ensuring efficient sales cycles and urgency with clients.
• Be responsible for achieving sales targets, revenue goals, and projections, delivering strong personal performance.
• Lead pitches, from storyboarding to presentations, tailoring materials to the audience’s needs.
• Collaborate with stakeholders to define and refine engagement scope in line with business objectives and client requirements.
• Support project and customer success teams in problem-solving and planning.
• Create and deliver concise presentations communicating key insights and recommendations.
• Coach and provide feedback to team members to foster professional growth.
• Proactively seek new knowledge and contribute to intellectual capital within the organization.

Requirements

National Salary Range (Applies Regardless of Location) : $164,000-$262,000

Mastercard is a merit-based, inclusive, equal opportunity employer. We hire the most qualified candidate for the role. In the US or Canada, reasonable accommodations during the application process can be requested at reasonable_accommodation@mastercard.com.

Corporate Security Responsibility : All activities involving access to Mastercard assets, information, and networks require information security responsibilities, including abiding by security policies, protecting information confidentiality and integrity, reporting suspected violations, and completing mandatory trainings.

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