Job Description
Job Description
Salary : Starting at $18 / hr
Position : Production Assistant
Reports To : Residential Production Manager
Department : Operations
Location : Landmark Roofing Headquarters
Classification : Full-Time, Non-Exempt
Position Overview
The Production Assistant is a key support role within the Landmark Roofings Operations Department. This position helps keep jobs moving smoothly by handling administrative and logistical tasks that support the production lifecycle - from permitting and documentation to scheduling final walkthroughs and communicating with homeowners. This individual ensures accuracy, timeliness, and professionalism across the production process, helping the Production Manager and field crews stay organized and on schedule.
Key Duties & Responsibilities
- Manage job documentation, filing, data entry, and production tracking spreadsheets
 - Request and track permits from counties and municipalities
 - Prepare and issue warranties as part of the job closeout process
 - Schedule final walkthroughs between homeowners and internal team members
 - Communicate job progress to homeowners via phone, email, and mail
 - Maintain clear, professional communication with internal teams and trade partners
 - Assist the Production Manager in anticipating material or scheduling needs
 - Support checklist completion for job readiness and administrative compliance
 - Perform other administrative and operational support functions as assigned
 
Requirements
Skills & Qualifications :
Strong organizational and time management skillsProfessional written and verbal communicationProficiency in Google Docs, Sheets, and DriveAbility to multitask, prioritize, and follow through on detailsComfortable working in a fast-paced, team-driven environmentPreferred Experience :
Administrative support experience in roofing, construction, or tradesExperience with permitting or jurisdiction filingsFamiliarity with CRM or project tracking toolsBilingual (Spanish / English) is a plusPersonal Attributes :
Positive, team-oriented, and reliableHighly organized with a proactive, solutions-focused mindsetCalm under pressure and attentive to accuracyTakes initiative in supporting team needsCore Values Alignment
Transparency - Communicates clearly and keeps documentation accurate.Respect - Interacts professionally with homeowners, crews, and teammates.Unique - Finds efficient ways to streamline tasks and solve logistical issues.Service - Consistently supports smooth job execution and customer satisfaction.Teamwork - Works closely with production staff to support shared operational goals.Work Schedule
Monday - Friday, 8 : 00 AM - 5 : 00 PM (with 1 - hour unpaid lunch break)In-office role at Landmark Roofing HQ