A company is looking for an IT Analyst to support and optimize IT systems remotely.
Key Responsibilities
Provide day-to-day IT support, troubleshooting hardware, software, and network issues
Participate in system upgrades, maintenance, and enhancements to enterprise applications
Collaborate with business units to gather requirements and implement IT solutions
Required Qualifications
Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent experience
Minimum 3 years of hands-on IT support experience in an enterprise environment
Proficiency with Windows and Linux operating systems, Microsoft Office Suite, and enterprise software applications
Experience with system administration, troubleshooting, and user support
Familiarity with ticketing systems and IT service management processes
It Analyst • Buffalo, New York, United States