Job Description
Job Description
Job Description :
Are you looking for a flexible, work-from-home opportunity? Join our team as a Remote Customer Support Specialist and help support customers of various clients! In this role, you'll handle inbound calls, ensuring callers have a seamless experience while entering their information into our database. If you have great communication skills and a passion for helping others, this is the perfect role for you!
Responsibilities :
- Handle inbound and outbound calls to support customers of various clients
- Provide excellent customer service, addressing questions and concerns
- Accurately enter information into our database
- Follow up with customers as needed to ensure satisfaction
- Meet and exceed performance metrics to qualify for advancement opportunities
Requirements
Requirements :
High school diploma or equivalentStrong verbal communication skillsReliable internet connection and a quiet workspaceBasic computer skills(Microsoft Office proficiency)Ability to work flexible hours, including evenings and weekends(set your own schedule)Technical Requirements(MANDATORY to begin work) :
Windows 11OSMinimum 16 GB RAM(desktop or Laptop)No Chromebooks or Apple computersDual monitors(not needed at time of application)Noise-canceling USB headset(not needed at time of application)Hardwired internet connection (not needed at time of application)Benefits
Benefits
Work from the comfort of your homeStarting pay of $12-$15 / hour(with increase opportunities)Opportunities for advancement based on performanceSupportive team environment