Job Description
Job Description
Description :
The Business Office Manager is responsible for billing and the collection process of the revenue of the business. Responsibilities include recording census, cash and revenue, counseling responsible parties in regard to their financial responsibility and assisting management in related activities.
Requirements :
Essential functions, duties and responsibilities :
- Assures accurate data entry of client information, record and tie out census daily
- Responsible for all patient pay collections
- Analyze and reconcile various accounts including statements to ensure accuracy, and collectability
- Support the facility with resident trust activity for banking purposes and monitor resident funds for appropriateness
- Apply all deposits; resolve differences
- Ability to recognize and bring to management's attention inconsistencies, errors, or the need for additional training when working with other departments or facilities
- Ability to work independently to prepare and complete all data entry for month and close requirements with established deadlines
- Maintains appropriate filing system as outlined in policy and procedures
- Participates in Triple Check Review process
- Responsible for demonstrating knowledge of company policies, interpretation and relevance to issues as they arise
- Attends company meetings, as required
- Must maintain a regular attendance
- Other duties as deemed necessary and appropriate, or as may be directed by the Administrator
- Must adhere to the Company's Code of Conduct, Business Ethics policy, HIPAA, and Safety Policies including documentation and reporting responsibilities
- Participates in required orientation and training programs, as required
- Reports concerns and suspected incidences of non-compliance
- Cooperates with monitoring and audit functions and investigations
- Participates, as requested, in process improvement responsibilities
- Ensures the use of only approved facility specific correspondence and collections materials
- High school graduate or equivalent
- Minimum of two (2) years experience in a nursing home business office or nursing home billing office
Core Competencies / Skill Sets :
Ability to establish priorities, work independently, and proceed with objectives and goals with minimal supervision while meeting established deadlinesAbility to analyze systems and processes and make recommendations for improvements to managementComputer literate with experience in Microsoft Word, Excel, Email and Accounts Receivable software for nursing homesKnowledge of current office procedures including office systems, record keeping and office etiquetteKnowledge and application of appropriate methods of business communication including verbal, written and electronic correspondenceAbility to establish and maintain effective working relationships with supervisors, co-workers and facility personnelPossess knowledge of reimbursement regulations as well as laws, regulations and guidelines pertaining to healthcareAbility to work harmoniously with and supervise other personnel and develop / maintain good personnel relations and employee morale