Principal Consultant, Inkjet Commercial Print Market

Principal Consultant, Inkjet Commercial Print Market

The Principal Consultant, Inkjet Commercial Print Market is a high-impact, sales-focused role responsible for driving revenue growth through strategic sales of Ricoh's full inkjet portfolioincluding roll-fed and sheet-fed systemsas well as associated finishing, software, and professional services. This individual will be a trusted advisor and subject matter expert (SME) to clients in the Graphic Communications (GC) space, influencing business transformation and production workflow modernization. The position demands deep knowledge of commercial print environments, sales acumen, and the ability to articulate and deliver a compelling business case to executive-level decision-makers. This is a client-facing role aligned to revenue targets and requires collaboration with sales, marketing, engineering, and delivery teams across North America and Ricoh Global. They are the Inkjet Specialist who supports the Graphic Communication Production Print Executives (PPEs).

Job Duties and Responsibilities :

• Serve as a strategic selling resource for Ricoh's inkjet portfolio, including pre-sales discovery, solution design, and proposal development
• Lead complex sales engagements by mapping customer business processes and developing tailored transformation plans supported by ROI / TCO models
• Partner with direct and indirect sales teams to identify, qualify, and close opportunities, with a focus on net new acquisition and strategic account expansion
• Present Ricoh's value proposition and solutions to C-level executives within commercial print organizations
• Collaborate with Ricoh's CEC, engineering, and marketing teams to coordinate print samples, demos, and technical proofs
• Gather market intelligence and customer feedback to influence product development and solution enhancements
• Develop sales tools, playbooks, and best practices to enable scale and consistency across sales efforts
• Support post-sale transition and engagement handoff to ensure successful implementation and adoption
• Represent Ricoh at industry events and trade shows, including speaking engagements and panel participation
• Achieve assigned revenue and margin targets on a quarterly and annual basis

Qualifications (Education, Experience, and Certifications) :

Knowledge, Skills and Abilities :

Performance Metrics :

Come Create at Ricoh : If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive our high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of informationhow it is collected, stored, managed, and sharedto unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

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