Assistant Front Office Manager

Assistant Front Office Manager

The salary range for this position is $70,000 - $75,000. This is the pay range for this position that Andaz Napa expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education. At Andaz Napa, part of the Hyatt family, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing authentic hospitality and meaningful experiences to every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. We seek leaders who are passionate about delivering exceptional services and creating lasting impressions. The Assistant Front Office Manager supports the Front Office leadership team in ensuring smooth daily operations while upholding the Hyatt standard of excellence. This role focuses on overseeing the front desk, concierge, and guest services teams, ensuring a seamless and welcoming experience for all guests. Responsibilities include managing scheduling, staffing levels, and training, as well as supporting ongoing staff development to promote a high-performance, service-focused culture.

Qualifications :

• 12 years of supervisory or management experience in a hotel front office or guest services setting preferred.
• Strong interpersonal, communication, and organizational skills.
• Proficiency in hotel management systems (Opera or similar).
• Flexible availability including nights, weekends, and holidays.

Our Values : Empathy | Integrity | Respect| Inclusion| Experimentation

Why Work at Andaz Napa?

This is a great opportunity to start a career with Hyatt Hotels Worldwide.