Technical Helpdesk RepresentativeeTeam • Auburn Hills, MI, United States
Technical Helpdesk Representative
eTeam • Auburn Hills, MI, United States
22 hours ago
Job type
- Temporary
Job descriptionProfessional work history or training with a focus on IT or automotive systems Customer contact experience Self-motivated with a proactive approach to meeting and exceeding customer expectations. Computer hardware and software experience Knowledge of LAN / WAN IT infrastructure Ability to diagnose and repair PC hardware / networking components Substantial problem solving abilities Ability to work and thrive in a team environment Maintain a professional image at all times Exceptional communications and organizational Skills Dedication to excellent attendance
Job Title : Technical Helpdesk Representative
Job Type : Contract
Duration : 3 Months contract
Location : Auburn Hills, MI 48326
100% Onsite role
Responsibilities :
- Technical Helpdesk Representative duties include problem recognition, research, isolation, resolution, and developing follow-up steps in support of IT systems that support vehicle programming.
- The Technical Helpdesk Representative is able to resolve less complex problems immediately, while more complex problems are escalated for resolution.
- The successful candidate will be able to work first and second shift as well as occasional Saturday hours.
The Technical Helpdesk personnel must possess the following essential skills :
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Technical Representative • Auburn Hills, MI, United States
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