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Family Assistance Analyst

Family Assistance Analyst

State of New MexicoLas Cruces, NM, United States
4 days ago
Job type
  • Full-time
Job description

$18.15 - $27.23 Hourly

$37,752 - $56,628 Annually

This position is a Pay Band C3

Posting Details

This posting may be used to fill multiple vacancies.

Due to the available budget allocated for this position, the hiring rate will not exceed $22.13 per hour.

Interviews are anticipated to be conducted within two weeks of closing date.

Our Vision

  • Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

  • We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

    • Our Goals

  • Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
  • Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
  • Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
  • Build the best team in state government by supporting employees' continuous growth and wellness.

    • Why does the job exist?

    The Family Assistance Analyst (FAA) will :

  • Process complex eligibility determinations for multiple income support programs;
  • Provide employment assistance to a diverse population.

    • How does it get done?

    The Family Assistance Analyst (FAA) is responsible for :

  • Providing case management in compliance with federal and state regulations, performance measures, and mandated timeliness;
  • Coordinating client utilization of multiple public assistance programs which may contain conflicting eligibility criteria.

    • Who are the customers?

  • Income Support Division (ISD) clients;
  • ISD management.

    • Ideal Candidate

    The ideal candidate has experience :

  • Determining eligibility;
  • Interviewing clients;
  • Assessing income potential based on language and vocational skills, education level, training needs and employment history.

    • Minimum Qualification

    High School diploma or equivalent and two (2) years experience in eligibility determination / interviewing, clerical work, customer service, and / or data entry. Any combination of education from an accredited college or university in a related field and / or direct experience in this occupation totaling two (2) years may substitute for the required education and experience.

    Employment Requirements

    Must possess and maintain a valid Driver's License.

    Working Conditions

    Work is performed in an office setting with exposure to Visual / Video Display Terminal (VDT) and extensive personal computer and phone usage.

    Supplemental Information

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    Agency Contact Information : Theresa Romero, (505) 394-2977. Email

    For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

    Bargaining Unit Position

    This position is covered by a collective bargaining agreement and all terms / conditions of that agreement apply and must be adhered to.

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    Family Assistance • Las Cruces, NM, United States