Talent.com
Customer Accounts Advisor
Customer Accounts AdvisorAarons • Everett, WA, US
Customer Accounts Advisor

Customer Accounts Advisor

Aarons • Everett, WA, US
12 hours ago
Job type
  • Full-time
Job description

Customer Accounts Advisor

The salary range for this role is $21.25 to $22.75 per hour / annually

  • . This position is also eligible for incentive pay based on performance.

Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.

Skills for Success

Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

  • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
  • Sell customers on the benefits of timely lease agreement renewal payments
  • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
  • Assist with merchandise returns and guest deliveries as directed by management
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Load, secure and protect product in company vehicle
  • Safely operate company vehicle
  • Assist the Sales Team as needed
  • Any reasonable duties requested by management
  • Requirements

  • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of retail / customer service experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aaron’s Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills
  • Aaron’s Total Rewards

    Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes

  • Paid time off, including vacation days, sick days, and holidays
  • Medical, dental and vision insurance
  • 401(k) plan with contribution matching
  • Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting .  We may ultimately pay more or less than the posted range, and the range may be modified in the future .  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
  • Benefits vary based on FT and PT employment status.
  • By applying, you consent to your information being transmitted by JobGet to the Employer, as data controller, through the Employer’s data processor SonicJobs.

    See Aarons Privacy Policy at https : / / jobs.dayforcehcm.com / aan / CANDIDATEPORTAL / privacyPolicy and SonicJobs Privacy Policy at https : / / www.sonicjobs.com / us / privacy-policy and Terms of Use at https : / / www.sonicjobs.com / us / terms-conditions

    Create a job alert for this search

    Account Advisor • Everett, WA, US

    Related jobs
    Customer Accounts Advisor

    Customer Accounts Advisor

    Aarons • Everett, WA, US
    Full-time
    The salary range for this role is $21.This position is also eligible for incentive pay based on performance.Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service / Benefits Advisor (Work from home)

    Customer Service / Benefits Advisor (Work from home)

    Professional Career Solutions • Marysville, Washington
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show more
    Last updated: 30+ days ago • Promoted
    Travel CT Tech - $2,318 per week in Everett, WA

    Travel CT Tech - $2,318 per week in Everett, WA

    AlliedTravelCareers • Everett, WA, US
    Full-time
    AlliedTravelCareers is working with Atlas MedStaff to find a qualified CT Tech in Everett, Washington, 98208!.Atlas Medstaff is currently seeking candidates in the CT Tech (CT Tech) profession for ...Show more
    Last updated: 20 days ago • Promoted
    Travel Cath Lab Tech - $3,015 to $3,350 per week in Mount Vernon, WA

    Travel Cath Lab Tech - $3,015 to $3,350 per week in Mount Vernon, WA

    Prime Time Healthcare • Mount Vernon, WA, US
    Full-time
    Now Hiring : Allied Healthcare Cath Lab - Mount Vernon, WA.Contact us for Pay Information.Weekly pay ranges of $30150 - 33500 includes weekly taxable income and non-taxable reimbursements.Actual amo...Show more
    Last updated: 9 days ago • Promoted
    Customer Support Specialist (On-site Banking Call Center)

    Customer Support Specialist (On-site Banking Call Center)

    Heritage Bank • Burlington, WA, US
    Full-time +1
    Heritage Bank has an exciting opportunity to join our organization! Are you a and customer service professional? Can you expertly handle high-volume inbound calls while documenting call notes? Do y...Show more
    Last updated: 30+ days ago • Promoted
    Online Jobs - Earn Up to $1,500 a Month

    Online Jobs - Earn Up to $1,500 a Month

    Free Cash by Almedia • Mill Creek, WA, US
    Full-time
    Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks : . Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo...Show more
    Last updated: 26 days ago • Promoted
    Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!

    Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!

    Dynata • Mount Vernon, WA, US
    Full-time
    Ready to turn your opinions into cash? Explore the world of remote paid online survey gigs with Opinion Outpost!.It's as simple as sharing your thoughts from the comfort of your own home and watchi...Show more
    Last updated: 26 days ago • Promoted
    Benefits Customer Service Advisor - Work from home (50k-90k per year)

    Benefits Customer Service Advisor - Work from home (50k-90k per year)

    Professional Careers • Marysville, Washington
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show more
    Last updated: 25 days ago • Promoted
    Private Tutoring Jobs Mount Vernon

    Private Tutoring Jobs Mount Vernon

    Superprof • Mount Vernon, Washington, US
    Full-time +1
    Superprof is the leading tutoring platform in the USA, connecting passionate individuals with eager learners.We operate in over 41 countries, making education accessible to everyone, everywhere.Sup...Show more
    Last updated: 1 day ago • Promoted
    Representative, Care Connections Member Advocate - Must Be Bilingual in Spanish. Mon - Fri 10 : 00 AM

    Representative, Care Connections Member Advocate - Must Be Bilingual in Spanish. Mon - Fri 10 : 00 AM

    Molina Healthcare • Everett, Washington, us
    Full-time
    Makes outbound calls to members, completes assigned hand-dial lists, and provides proactive member support, information, and assistance. Adheres to member interaction departmental standards, call qu...Show more
    Last updated: 14 hours ago • Promoted • New!
    Remote Corporate Development Associate - AI Trainer ($50-$60 / hour)

    Remote Corporate Development Associate - AI Trainer ($50-$60 / hour)

    Data Annotation • Marysville, Washington
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Show more
    Last updated: 19 days ago • Promoted
    Fully Remote Survey Participant

    Fully Remote Survey Participant

    Prime Insights • Picnic Point-North Lynnwood, WA, US
    Remote
    Full-time
    Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show more
    Last updated: 26 days ago • Promoted
    Corporate Accounts Manager

    Corporate Accounts Manager

    Smithfield Foods • Seattle, WA, United States
    Full-time
    If you are currently employed at Smithfield, please log into Workday and submit your application through the Jobs Hub.A great job-and a great future-awaits you at Smithfield Foods.We are an America...Show more
    Last updated: 24 days ago • Promoted
    Bilingual Family Advocate

    Bilingual Family Advocate

    Cocoon House • Everett, WA, US
    Full-time
    They engage families in their homes and in the community to assess family strengths and needs and create goal plans to meet those needs. This position also supports the facilitation of diversion sem...Show more
    Last updated: 10 hours ago • Promoted • New!
    Merchant Sales Advisor

    Merchant Sales Advisor

    KeyBank • Bellevue, Washington, USA
    Full-time
    Bellevue Way NE Bellevue Washington.The Merchant Sales Advisor serves as an integral member of the Key Merchant Services sales teams in assigned districts and / or segments within Consumer Business B...Show more
    Last updated: 10 days ago • Promoted
    H&M Sales Advisor Bellevue Square

    H&M Sales Advisor Bellevue Square

    H&M Group • Bellevue, Washington, USA
    Part-time
    As a Sales Advisor youll be responsible for providing excellent customer service welcoming & guiding customers through your store to actively sell our products and providing customers with supp...Show more
    Last updated: 19 days ago • Promoted
    Travel Cath Lab Tech - $3,015 to $3,350 per week in Mount Vernon, WA

    Travel Cath Lab Tech - $3,015 to $3,350 per week in Mount Vernon, WA

    AlliedTravelNetwork • Mount Vernon, WA, US
    Full-time
    AlliedTravelNetwork is working with Prime Time Healthcare to find a qualified Cath Lab Tech in Mount Vernon, Washington, 98273!. Now Hiring : Allied Healthcare Cath Lab - Mount Vernon, WA.Contact us ...Show more
    Last updated: 9 days ago • Promoted
    Complete Online Surveys For Cash (Up to $25 / per)

    Complete Online Surveys For Cash (Up to $25 / per)

    Earn Haus • Everett, WA, US
    Full-time +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...Show more
    Last updated: 17 days ago • Promoted