Customer Service
InnVite HospitalityZanesville, OH, US30+ days ago
Job type
- Full-time
Job descriptionPerform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Should be available to work at least one weekend day. Should be able to work in 1st or 2nd or 3rd shift
Job Description
Job Description
Salary :
- Hotel-Sign ON Bonus $500
- Sign on Bonus will be paid in installments.
Responsibilities
Requirements
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Customer Service • Zanesville, OH, US
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