Job Description
Job Description
Description :
Stone Transformation’s People, Engagement and Performance Practice focuses on helping our clients achieve their intended transformational outcomes through strategic and creative solutions that enable employees to feel aware, prepared and equipped to manage change in their organization. Our team members are seasoned in providing customized strategies and plans to support our clients in being successful in the following areas :
- Change Enablement – Change Management & Change Agility, Communications & Engagement, Technology Adoption
- Organization Effectiveness – Team Effectiveness, Leadership Coaching, Competency Development
- Learning & Development – Training Programs, Learning Solutions, Upskilling Teams
Requirements : Responsibilities :
Expert in change management methodologies, frameworks, and deliverablesExperience leading and developing and executing readiness and adoption strategies, including leadership and stakeholder engagement, resistance management, training, communications, and relevant metricsManage and deliver business-critical change initiatives with clientsCreate a customized change management roadmap based on the needs of the project and implement the change management activities for each phase of the projectFacilitate workshops to identify vision, program value, major stakeholders, impacted users, and assess sentimentLead impact analysis, assess change readiness, and identify key stakeholders.Define and assess organizational changes resultant from complex transformations and the change management and communications interventions requiredStrong coaching and influencing skills; ability to influence others and move toward a common vision and / or goal.Experience in working in multiple industries (e.g., financial services, health care and life sciences, public sector, manufacturing, food services, etc.) for multiple clientsExperience with people management and the ability to lead and inspire team membersAbility to think creatively and innovatively to address complex technical / business problemsChampion a compelling point of view in given subject area(s), including best practices and emerging trendsDrive clarity from ambiguity, and present thoughtful and comprehensive strategies, recommendations, and plansPivot from strategy to execution, and back, based on evolving client needsLead and inspire yourself, as well as client, to deliver against the highest standards of deliverable quality and professional integrityContribute actively to the growth and evolution Stone’s People Engagement & Performance capabilities, offerings, and communityManage a book of business (such as a small account or a project team)Support business development to extend own engagements, as well as to expand the presence of Stone at existing or new clientsSales contribution of $500k+Familiarity with software and product development lifecycles, and project or program management principlesDelivering client-focused solutions that leverage the latest tools and practices (e.g., generative AI to accelerate solution delivery)Ensure that key change initiatives deliver on business, schedule, and budget objectivesDetermine relevant and appropriate metrics to help measure the client’s progress, reinforce behavior, and adjust to improve resultsCoordinate across initiatives to understand external programs to combat change fatigueDevelop Executive-level presentationsDevelop readiness and upskilling content based on customer experience (CX) best practicesIdentify opportunities to provide or create additional client valueOversee and collaborate with project team members and contribute to internal communicationsLead the development of high-quality and timely deliverablesDemonstrated track record of successful designing, managing, and executing large and complex consulting engagements to transform enterprises, business units, or operating modelsLeading strategic ideation sessions and developing data-driven business cases that align initiatives with organizational goals and demonstrate clear value propositionsDeveloping, leading, and delivering client pursuits and proposals to win programs / projectsDelivering projects using Agile methodology and / or working in an Agile environmentRepresent / coach direct reports in performance discussionsCoach any reports (across : industry, practice, account)Create positive culture around their project / portfolioDevelop, champion, and recommend changes to policies and guidelines to meet strategic objectivesCoordinate, plan, and facilitate virtual, hybrid, and in-person stakeholder meetings.Prepare agendas and potentially facilitate workshops related to accomplishing project goalsSkills :
Advanced consulting skills and behaviors centered around client successProject management knowledgePeople & team management skills and experienceConflict resolution skills and experienceBusiness development skills such as solutioning, proposal development, and pricingAnalytical and problem-solving skills and experienceExperience with large-scale, complex organizational change effortsExcellent active listening skillsAbility to work at high levels of an organization and work in the details of a projectExpertise in methods and practices involved in providing communication, and ensuring effective teamwork on enterprise-level projectsExpertise in change management approaches, tools, and phases of the project lifecycleAdvanced Communication (verbal and written), presentation, and executive stakeholder engagement skillsAbility to clearly articulate messages to a variety of audiencesAbility to establish and maintain strong relationshipsAbility to work effectively at all levels in an organizationMust be a team player and able to work collaboratively with and through othersAcute business acumen and understanding of organizational issues and challengesFamiliarity with analytics and visualization platformsAbility to support lean learning needs and game-based learningFamiliarity with change management analytics platformsQualifications :
Consulting experience requiredAt least 15-20 years of experience in a change management role, leading significant change management engagements with successful outcomes in complex organizationsExpertise in business development and managing a portfolio of projects or a mid-large size team, with demonstrated track record of $500k+ in sales and / or owning a book of businessDemonstrated experience leading a team towards change and transformation initiatives for global enterprises, large business units, and complex IT environmentsAbility to establish immediate credibility, build consensus, and achieve goals through influence at the senior executive and front-line employee levelsStrong client-facing presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitudeExpert knowledge of multiple change management principles and methodologiesStrong facilitation experienceAbility to quickly build trust and value-based relationships with employees at all levels of an organizationAdvanced proficiency with the Microsoft Office Suite and Project Management frameworks, including expert-level proficiency in Microsoft PowerPointEntrepreneurial mindset and comfortable with ambiguityStrong work ethicFlexibility with work location depending on business needs and living within a reasonable distance to the officeExceptional communication skills, both written and verbalProSci ADKAR or other formal change management methodology knowledge preferred (certification not required)