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Customer Representative - Healthcare Support

Customer Representative - Healthcare Support

Disabled Veteran SolutionsAkron, OH, US
4 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

  • ???? Ready to Drive Change? Hello, superstar! ???? Disabled Veteran Solutions (DVS) is looking for a compassionate and detail-oriented Customer Representative to join our Customer Service Division. At DVS, you're not just answering phones - you're helping people get to the care they need. ????
  • ???? The Mission As a Customer Representative, you'll assist 30-50 callers daily, helping them manage their healthcare. You're doing all the things, changing doctors, ordering new cards, helping to schedule appointments, and just generally being their health insurance wizard.
  • ???? The Details
  • ????You MUST reside in PA or OH , those are the only two states we are currently hiring from. (Live else where? Check out our other job listings)
  • ???? Full-time position, Monday through Friday
  • ⏰ 8-hour shifts between 8 : 00 a.m. and 5 : 00 p.m. EST
  • ???? 2-week orientation to get you fully prepared
  • ???? Starting wage : $17 / hour
  • ????️ Your Secret Weapons
  • ???? Excellent listening skills and a calm, helpful demeanor
  • ????️‍♀️ Ability to multitask and stay organized
  • ???? A genuine desire to help others
  • ???? Your Arsenal
  • ???? High school diploma (bonus points for additional education!)
  • ???? At least 1 year of customer service experience
  • ???? Comfortable using web-based systems and tools
  • ???? Detail-oriented with strong follow-through
  • ???? Why DVS?
  • ???? Competitive pay and benefits
  • ???? Veteran-owned, nationally recognized company
  • ???? Real opportunities for growth and development
  • ???? Inclusive, mission-driven team culture

What are you waiting for?

If you're ready for a mission that matters... Let's do this! ????

Starts : November 5, 2025 Training : 8 : 30 a.m. - 4 : 00 p.m. (2 weeks) Regular Schedule : 8 : 00 am-4 : 30 pm or 8 : 30 am-5 : 00 pm., Monday through Friday All times are Eastern Standard

A pre-employment drug screening and criminal background check are required prior to employment.

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Customer Support Representative • Akron, OH, US

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