Talent.com
Credit & Collections Analyst

Credit & Collections Analyst

Ocean BankMiami, FL, US
24 days ago
Job type
  • Full-time
Job description

Credit & Collections Analyst

The Credit & Collections Analyst is responsible for pre-collection and past due collection of the Bank's residential and consumer loan products including credit card products, with a focus on collections, loss mitigation, and regulatory compliance.

Responsibilities

  • Manage the Bank's residential loan and HELOC loss mitigation process, including communication with Borrowers that have solicited loan modifications and / or other loss mitigation options.
  • Handle charged-off overdrafts in litigation with in-house counsel.
  • Review bankruptcy notices and coordinate with Special Assets Department (SAD).
  • Maintain logs and reports including bankruptcy, modification tracking, and FNMA delinquency reporting.
  • Coordinate Fannie Mae modification programs and reporting.
  • Call commercial lending clients to obtain required financial information on a regular basis, issuing the required notices to customers regarding outstanding technical exceptions.
  • Review credit documentation for modification eligibility.
  • Conduct collection efforts on loans 15+ days past due.
  • Perform courtesy calls for residential loans under 15 days past due and assist customers with past-due accounts.
  • Call clients every three days to follow up on delinquent accounts.
  • Respond to disputes and complaints related to loss mitigation.
  • Pursue recovery of force-placed insurance premiums and past-due taxes.
  • Recommend risk rating downgrades in compliance with loan policy.
  • Assist Legal Services with the creation of case files for ongoing case management.
  • Process BSA RFIs by contacting borrowers.
  • Stay current with regulatory and Fannie Mae guidelines.

Qualifications

Requirements

  • Bachelor's degree in Business Administration, Finance or Accounting.
  • Three (3) years in loan collections and customer service in a residential mortgage environment.
  • Knowledge of the Fannie Mae guidelines, including collection, loss mitigation, and compliance loan level reporting requirements
  • Telephone collection experience specifically related to consumer collections.

    • Skills and Competencies

  • Working knowledge of credit and financial analysis.
  • General understanding of the management of consumer files in various stages of collection, litigation, and foreclosure.
  • Ability to work and communicate with various levels in the organization, including in-house and outside counsel.
  • Must be able to multitask and be able to work in a team environment.
  • Must possess good organizational, interpersonal, written and verbal communication skills.
  • Computer knowledgeable in MS Office Software, (Excel, Word, and Outlook, Power Point).

    • Preferences :

  • Knowledge of banking laws and regulations, such as Fair Debt Collections Practices, the Bank Secrecy Act / AML and Patriot Act.
  • Familiarity with consumer loan servicing, credit card collections, and HELOC management.
  • Exposure to bankruptcy servicing, including understanding of U.S. Bankruptcy Code, and FDCPA
  • Credit Bureau reporting knowledge.
  • FDCPA Compliance Training.
  • Bi-lingual in English / Spanish.

    • Licenses / Certifications

  • Certificates and licenses in Florida Statutes on Collection Laws.

    • Job Posting Locations

    In this role you can work remote from Miami, Florida, United States

    Create a job alert for this search

    Credit Analyst • Miami, FL, US