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Director Sales & Ops Planning

Director Sales & Ops Planning

Ulta BeautyBolingbrook, IL, US
22 hours ago
Job type
  • Full-time
  • Part-time
Job description

Director Of Sales And Operations Planning

Imagine. With over 1,200 stores throughout the U.S. and a thriving supply chain network, there has never been a greater need for people of high initiative, of big-picture thinking, and adaptability to share in our journey. At Ulta Beauty, we have greater ambitions. Growing what works. Iterating in areas that have promise. Creating new offerings for industry advantage.

In all of this is the opportunity to experience real impact, to effectuate change, to give wings to a spirit of creativity and entrepreneurism. Because the challenges are multi-faceted and ever-changing. But for those inspired by real-world demands that press and stretch, that call for new and smarter ideas, that require heavy doses of trust and respect, Ulta Beauty encourages you to imagine with us.

The Director of Sales and Operations Planning (S&OP) will be responsible for driving Ulta Beauty's Sales and Operations Planning function by developing a vision and strategy that supports the company's ongoing growth and success. This individual must possess strategic thinking abilities and be adaptable to change, actively seeking out new opportunities to expand the business. As an inspirational leader, they will motivate and guide a highly capable team, promoting innovative and centralized management of operational planning and merchandise flow within the Supply Chain Organization. Additionally, they will chart the course for the Supply Chain's advancement in this field.

The Director of Sales and Operations Planning (S&OP) will oversee various areas, including Ulta Beauty's S&OP strategy, inventory flow planning, holiday / event planning, Supply Chain Contingency Planning, Supply Chain business continuity, DC capacity planning and management, the development of a long-term strategy for a sophisticated Supply Chain infrastructure, P&L management, and team leadership and development.

Collaboration skills are essential for this role, as the Director will lead a team that consistently collaborates with executive leadership across Supply Chain, Stores, Store Ops, Merchandise Planning and Inventory, Finance, and Merchandising. They will be responsible for establishing and managing an integrated view of the Supply Chain S&OP portfolio and multi-year road-map. This integrated view will be crucial in successfully achieving Ulta Beauty's strategic and financial objectives within the Supply Chain. The Director will work closely with Senior Supply Chain leadership, Senior Enterprise leadership, and key cross-functional stakeholders to accomplish these goals.

Sales & Operations Planning (S&OP) is a comprehensive business management process that ensures alignment and coordination among all organizational functions regarding merchandise flow.

The Director will accomplish these goals by :

  • Identifying, establishing, and enhancing S&OP capabilities to support Ulta Beauty's overall business strategy.
  • Developing and maintaining an S&OP short and long-term road-map, outlining the necessary timing and capabilities to facilitate future growth and deliver an exceptional guest experience.
  • Leading the S&OP team in executing strategic initiatives focused on cost optimization and improving service and guest experience
  • Leading the strategic development and ongoing management of annual planning and budgeting activities for the S&OP team, including enterprise planning, budget allocation, and defining goals and objectives.
  • Collaborating with internal business partners, including senior leaders, to create a long-term strategic planning road-map that identifies the required capabilities for future growth.
  • Coordinating and oversee cross-functional planning and execution of merchandise flow, including event and holiday planning, and influence the design and execution of inventory flow strategies to ensure optimal product availability across stores and DCs.
  • Take charge of planning and executing the product end-of-life cycle, as well as DC / Store and DC / DC transfers.
  • Growing DC capacity forecasting and strategy to improve overall metrics and efficiencies, including identifying opportunities for automation, advanced analytics, and AI / ML planning
  • Working closely with Distribution, Transportation, Merchandise Operations, and Store Operations leadership teams to improve processes and enhance operational efficiency.
  • Supporting the company's financial and strategic objectives by effectively planning and executing supply chain operations.
  • Communicating any issues and risks related to merchandise flow to senior leadership, maintaining direct and regular interaction with the Supply Chain leadership team.
  • Leading the development of operational volume forecasts for the enterprise, considering factors such as DCs, Transportation, Finance, Merchandise Operations, and stores, to support labor and capacity planning.
  • Leading weekly cross-functional operational review meetings
  • Identify labor or capacity constraints, evaluate alternatives, and provide recommendations to optimize sales, service, costs, and inventory at the enterprise level.
  • Developing scorecards and roadmaps for strategic initiatives, including key milestones, timelines, KPIs, sequencing, resource allocation, leadership touchpoints / approvals, risk mitigation, and reporting.
  • Leading and developing a high-performing team, effectively communicating vision and priorities, fostering strong engagement, and driving exceptional results.
  • Utilizing data and analytics to identify, evaluate, and recommend strategies for optimizing the supply chain network.
  • Leading mid-range (318 months) planning to translate strategic initiatives into executable operational plans and align mid-range planning outputs with the long-term strategy and near-term S&OP cadence to ensure continuity across planning horizons
  • Influencing the DC assortment strategy by aligning SKU DC placement with demand, transportation costs, and service targets and partnering with Merchandising and DC Operations to ensure the right products are in the right place at the right time.
  • Creating strategic presentations and communications materials.
  • Effectively communicate key supply chain decisions cross-functionally, as needed.

The essentials for success include :

  • Bachelor's or Masters degree from an accredited college with a focus on Strategy, Finance, or Supply Chain Management preferred (MBA preferred)
  • Minimum 7-10 years of relevant experience in retail supply chain, operations management, or strategy consulting (4 years experience at a top-tier consulting firm preferred)
  • Demonstrated ability to direct and control activities through managers of the functional area
  • Demonstrated ability to solve complex issues through analysis of situations or data that required in-depth knowledge
  • Extensive knowledge of leading best practices in supply chain network strategy and optimization, as well as project management
  • Provide strategic leadership across the enterprise
  • Demonstrated ability to develop creative solutions within and outside of own function; thrive in the face of complexity, ambiguity, and competing priorities
  • Demonstrated ability to inform and influence key decisions that may have a longer-term impact on multiple functions across the organization
  • Thought leadership with the ability to build robust plans and execute with speed, while communicating clear priorities and bringing others along
  • Strong strategic mindset, with critical reasoning and qualitative analysis experience
  • Self-starter able to successfully execute against departmental goals with minimal guidance
  • Comfortable working independently and in a collaborative, cross-functional manner
  • Able to influence and drive accountability among associates across multiple departments
  • Manage multiple projects / multiple presentation deadlines at one time
  • Develop presentation materials for communicating strategies to key stakeholders
  • Able to work additional hours and weekends during critical project times
  • Strong interpersonal, communication (written and verbal), and analytical skills with a solid understanding of the financials of each segment of the supply chain.
  • Enthusiastic, persistent, action-oriented, and with a strong sense of accountability
  • Strong working knowledge in Word, Excel, Access, MS Project, PowerPoint, Power BI, SAP.
  • This role is based in Bolingbrook, Illinois, and requires 6 days per month in the office.

    The pay range for this position is $143,000.00 - $185,869.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits.

    At Ulta Beauty (NASDAQ : ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products, and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500

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