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Manager of Facilities
Manager of FacilitiesNYC Bouldering Project, LLC • New York, NY, US
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Manager of Facilities

Manager of Facilities

NYC Bouldering Project, LLC • New York, NY, US
18 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

About Bouldering Project

Bouldering Project is more than a climbing gym—we’re a community. We’re driven by a shared belief : that climbing, movement, and connection should be accessible to everyone. From first-timers to seasoned climbers, families to fitness enthusiasts, and our own teammates—we create inclusive, inspiring spaces where people move, grow, and belong. With world-class climbing, yoga and fitness offerings, and welcoming community spaces, we’re proud to serve nine markets across the U.S.—and we’re just getting started.

About the Role

The Manager of Facilities is responsible for creating and maintaining a clean, efficient, and inspiring built environment—one that reflects the Bouldering Project brand and enhances every guest’s experience. This is a strategic and hands-on leadership role, with oversight of the facilities department, hiring authority, project management, vendor coordination, and safety leadership.

This role is central to upholding BP’s quality standards and operational excellence while fostering an inclusive and welcoming environment. The ideal candidate is solutions-oriented, organized, and aligned with our mission to create community-focused spaces that inspire movement and connection.

What You’ll Do

Facility Management & Maintenance

  • Oversee the upkeep and functionality of all gym systems and spaces, including HVAC, electrical, plumbing, walls, flooring, climbing features, padding and more
  • Perform hands-on repairs and maintenance when within scope, and coordinate contractors for specialized work
  • Manage inventory and ordering of facility supplies, tools, and consumables
  • Maintain accurate records of service, warranties, and inspections

Leadership & Oversight

  • Hire, train, and manage facilities team members; oversee performance, scheduling, and development
  • Make hiring and termination decisions in alignment with BP policies and in collaboration with the General Manager and HR
  • Lead the development of Business Unit Capital Plans and capital projects with guidance from the General Manager
  • Manage vendor relationships, including selection, contract coordination, and oversight of vendor performance and work quality
  • Oversee the day-to-day operations of the facilities department, ensuring alignment with national standards and the Bouldering Project experience.

    • Project Planning & Execution

  • With support from the General Manager, plan and lead small- and large-scale facility improvement projects
  • In collaboration with the General Manager, develop and track budgets for maintenance, supplies, and capital projects
  • Coordinate timelines and cross-department collaboration to ensure successful project execution

    • Safety & Compliance

  • Schedule and coordinate emergency and safety training for staff
  • Support the General Manager as Incident Commander in emergencies
  • Promote safe work practices and uphold a high standard of risk management

    • Team & Community Support

  • Collaborate with gym leadership and national facilities teams to align on standards and priorities
  • Foster a culture of shared ownership of space by involving other departments in upkeep and improvements
  • Actively participate in the local gym team environment and community events

    • Requirements :

  • 2–3 years of experience in facilities management, building maintenance, or a related role
  • Hands-on skills in diagnosing and repairing technical and mechanical systems
  • Project management experience and the ability to coordinate multiple priorities
  • Strong organizational and communication skills
  • Collaborative mindset and comfort working cross-functionally
  • Ability to lift up to 50 lbs and safely climb ladders (including extension ladders)
  • Preferred : Facilities Management Certification or relevant degree

    • We know not everyone will meet 100% of the qualifications—if this role excites you, we encourage you to apply.

    Working at Bouldering Project

    At Bouldering Project, we aim to cultivate excitement for movement, belonging, and community. We lead by example—making our spaces and offerings accessible and welcoming to all. Our core values—Inclusive, Quality-Obsessed, Local at the Core, and Growth-Oriented—are expected to be demonstrated in both leadership and daily operations. These values guide how we build community, deliver exceptional experiences, and continually evolve together.

    This role may require availability during evenings, weekends, or outside standard business hours for special events or emergency issues. Occasional travel may be required to support projects at other BP locations.

    Compensation & Benefits

    This is a full-time position. Compensation is based on experience and local market benchmarks. Full-time employees are eligible for the following benefits and perks :

  • Medical, dental, and vision insurance
  • 401(k) retirement savings plan
  • Generous paid time off package
  • Paid parental leave
  • Employee Assistance Program (EAP)
  • Free Bouldering Project membership for you and a plus one
  • Discounts on gear, merchandise, and local retail partners
  • A joyful, supportive, and respectful work culture

    • Equal Opportunity

    Bouldering Project is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds—including those with nontraditional career paths—to apply.

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