Principal Implementation Manager

A company is looking for a Principal Implementation Manager to drive customer onboarding projects.

Key Responsibilities

Manage critical customer onboarding projects and a small team of Implementation Managers and Specialists

Identify blockers to expedite customer go-live and create project plans for onboarding

Communicate with internal and external stakeholders to ensure alignment and quality delivery

Required Qualifications

7+ years of technical project management experience in B2B SaaS, ecommerce, payments, or Fintech

Strong understanding of APIs and SDKs

PMP Certification is a plus

Experience working with C-level customers

Strong academic credentials or experience at a top employer; consulting experience is a plus