Patient Care Specialist - SBHC Webutuck

Patient Care Specialist

Open Door Family Medical Center provides health care and wellness programs to individuals and families in need throughout Westchester, Putnam, Ulster and Dutchess Counties. A pioneer Federally Qualified Health Center, Open Door provides more than 300,000 patient visits annually and serves nearly 60,000 individual patients who might not otherwise have access. Open Door offers integrated services and a holistic approach to building healthier communities. Primary medical care, dental care, integrated behavioral health care, clinical nutrition, wellness programs, and chronic disease management are the foundation of its clinical programs.

Founded as a free clinic in 1972, Open Door's mission of building healthier communities through accessible, equitable, culturally competent health care has led to site and service expansions. Today, Open Door operates centers in Brewster, Mamaroneck, Mount Kisco, Ossining, Port Chester, and Sleepy Hollow, in addition to nine School-Based Health Centers in the Port Chester, Ossining and Webutuck School Districts, and a dental practice in Saugerties, NY.

Open Door is seeking a Patient Care Specialist for its School Based Health Center in the Webutuck Central School District in Amenia, NY. A certification from an accredited health care agency is a must. Experience : 1+ years of experience as a medical assistant required. English / Spanish language skills required.

As an Open Door employee, you would be eligible to participate in Open Door's Retention Bonus Plan, which pays a quarterly bonus of $750, beginning the first quarter following 3 months of employment. This means your first retention bonus will be paid in December 2021, as long as you remain an active employee in good standing.

Responsibilities

• Performs and accurately records patient's chief complaints, medical history, screening tests, vital signs, vision, hearing, EKG and Spiro for patients of pediatric and adolescent age groups.
• Assists providers with examinations, diagnostic and therapeutic tests.
• Patient-centric with empathy, excellent active listening and communication skills, engaging and efficient.
• Documents necessary information on patient's electronic record, including copies of all referrals and medical forms.
• Updates the practice management information system and electronic medical record documentation with all necessary clinical information for each patient prior to the end of business day in compliance with TJC standards.
• Participates in patient counseling and education activities related to primary health care, such as HIV / STD prevention and treatment, health maintenance, and family planning.
• Performs simple laboratory procedures including but not limited to rapid strep test, urinalysis, pregnancy screening, hemoglobin A1C, blood glucose monitoring and venipuncture. Records and reports results appropriately, calibrates, cleans and maintains the instruments in accordance with the training and competency assessment.
• Performs the collection and labeling of laboratory specimens, including blood, stool and urine specimens.
• Reinforces patient / family / significant others teachings that have been initiated by professional staff.
• Performs medical clerical operations related to the practice, including but not limited to, registration, appointment scheduling, checking patients in and out, creating claims, sets clinic up for next day and retrieves medical profiles and results as needed.
• Retrieves patients from their classes / hallway / other school areas for appointments throughout the school day.
• Communicates with school nurses, teachers, school administrators in regard to health center operations and patient needs.
• Communicates with parents, as directed by the provider, including translating in person or on the phone for the parent and provider when directed.
• Maintains strict confidentiality while having access to printed and electronic files containing sensitive information, which must be protected under the provisions of the Privacy Act and other applicable laws and regulations.
• If Designated as responsible for Bio Hazardous Waste removal, complete online training and receive certificate prior to completing this task.

Requirements

There are many fantastic benefits to a career at Open Door Family Medical Centers. In addition to working to effect positive change in the health and lives of thousands of residents of Westchester, Putnam, Ulster and Dutchess counties, Open Door offers its employees a stimulating, diverse and team-based work environment with comprehensive benefits including medical, dental, life insurance, flexible spending accounts, 403(b) and 401(k), generous paid time off, onsite wellness facilities, and educational assistance. Aside from excellent benefits, we offer a competitive salary and annual bonuses based on patient care.

At Open Door, we enjoy working in a team-based, patient-centered environment and value the benefits of a diversified workplace that values our patients and the communities we serve. If you want to make a difference in the lives of thousands of patients, and if this position speaks to your capabilities, experience and commitment to improve the health of our communities, please submit your resume and cover letter with salary requirements. Qualified candidates will be contacted by phone and / or email.

Open Door is an Equal Opportunity Employer.