Patient Care Associate
We are currently seeking a full time Patient Care Associate to ensure efficient flow of multiple practice patients within the exam rooms to minimize waiting time and create a positive experience.
Responsibilities
Monitor patient arrival and coordinate patient flow with physician / care team members to ensure a positive patient experience by assessing and anticipating physician schedules and using clinical space effectively; Escort patient to exam room, monitor patient wait times, assist patient in preparing for exam and advises physician when patient is ready. Assist during examination if required or requested.
Performs Pre-Visit Planning :
- Review Patients Chart 2 to 3 days prior to scheduled visit :
- Check that all orders (blood, x-ray and referrals) have been completed and into the patients medical record.
- Identify preventative care gaps : outstanding immunizations and screenings
- Make reminder calls to patients confirm next appointment date and time.
- Ensures that examining rooms are fully equipped and stocked each day; neatens rooms between procedures; cleans / sterilizes medical instruments; counters, etc.
- Prepares patients for exam by performing preliminary physical tests / documents in EMR :
- Temperature, Pulse, Blood Pressure, Height & Weight
- Point of Care testing i.e.; BGM, Urine Dip
- Reviews current Medication and completes MMAS-8
- Reviews Past Medical & Surgical History
- Documents patients Chief Complaint
- Completes Depression Screen (PHQ2)
- Reviews and completes Health Maintenance Template
- Completes Fall Risk Assessment
- Performs blood draws and EKGs as ordered.
Assists patients with referrals, appointments, respond to routine inquiries from patients
Performs electrocardiograms and phlebotomy
Qualifications
High School graduation or equivalent required; Associates degree or the equivalent in education, training and experience in a clinical practice preferred;Excellent interpersonal and English written / verbal communication skillsCertification as a Medical Assistant required.EKG and Phlebotomy training required; certification preferred.CPR certification required.Computer literacy and passing basic math skills test.Pediatrics outpatient experience is preferred.1-2 years of experience as a Medical Assistant in a Hospital or Doctors office setting preferred. Bilingual if needed.Pay Range
USD $30.90 - USD $31.47 / Hr.
Equal Employment Opportunity Employer
Maimonides Medical Center (MMC) is an equal opportunity employer.