About Us :
We are a dedicated ENT (Ear, Nose & Throat) specialist practice committed to providing exceptional patient care and service. We're seeking a detail-oriented and motivated Medical Billing Specialist to join our team. The ideal candidate will have experience in healthcare billing and collections, with strong knowledge of CPT, ICD-10, and HCPCS coding.
Responsibilities
Billing & Collections
- Follow established billing and collection protocols to ensure accurate and timely reimbursements.
- Review and manage patient and insurance accounts to ensure prompt payment.
- Apply knowledge of CPT, ICD-10, and HCPCS coding for proper claim submission.
- Identify and resolve payor issues that may cause payment delays.
Claims & Appeals
Submit all claims accurately and promptly.Appeal denied claims and manage both front-end authorizations and back-end denialsUtilize insurance carrier websites and Salesforce for efficient follow-up and tracking.Maintain compliance with HIPAA, confidentiality, and privacy regulations.Conduct research using available resources to complete referral submissions and updates.Communication & Collaboration
Initiate outbound calls to insurance companies to resolve claims and payment issues.Handle high-volume inbound and outbound calls while acting as a liaison between insurance carriers, patients, and internal staff.Collaborate with internal teams to streamline referral management and prior authorization processes.Maintain thorough documentation of all communications, actions, and outcomes.Perform other duties as assigned.Qualifications
High school diploma or equivalent required.2–5 years of healthcare billing, collections, or financial experience preferred.Working knowledge of HCPCS, CPT, and ICD-10 coding.Proven experience collecting payments from insurance companies.Strong communication, organizational, and problem-solving skills.Ability to work independently and as part of a team in a fast-paced medical office setting.Benefits
Competitive pay based on experienceHealth, dental, and vision insurancePaid time off and holidaysOpportunities for professional growth and development