Job Details
Job Location
Dezerland Park Orlando - Orlando, FL
Position Type
Full Time
Job Shift
Any
Job Category
Admin - Clerical
Description
Duties and Responsibilities
- Provide exceptional guest service through a variety of mediums
- Assist in Sales efforts with Sales and Marketing team
- Assist with any duties assigned by management
- Efficiently respond to phone calls, emails and walk in guests in a timely manner
- Give breaks to team-members when needed
- Meet with interested guests for showings or VIP tours
- Receive and process payments and other cash handling duties as necessary
- Ensure proper organization of any paperwork
- Sell attractions passes using a Point-of-Sale system
- Resolve guest concerns, and / or pass along to management depending on the situation
- Meet regularly with Management and team members to discuss ways in which to improve operations
- Perform Park opening and closing procedures, including bank out of cash drawers. wristbands
- Assist facility staff with emergency and medical response, or be the point person in the absence of management
- Enter data and make modifications through MS Office Suite
- Will assist with events (car shows, banquets, special events) when called upon
- Assist in maintaining park cleanliness and sanitization
- Teach and coach team members on a ongoing basis
- Enforce city and Dezerland Park Orlando policies
- Complete additional duties as assigned by supervisor
Qualifications
Qualifications
Applicant must be at last 18 years of ageApplicant must have a High School Diploma or equivalentApplicant must have a valid Driver's License and a "safe" driving recordFluency in speaking, reading, and writing EnglishOutgoing, energetic, and enthusiasticMust possess excellent customer service skillsExperience coordinating rentals and / or eventsMinimum availability of 4 weekdays per week; must be available to work a flexible schedule which may include nights, weekends, and holidays.Reliable transportation is required