Forward Deployed Engineer (US-Based)

About Bobsled

Bobsled is building AI-powered analytics experiences that turn natural language into accurate, production-grade insights. Our mission is to enable enterprise customers to leverage the full power of AI and data agents, transforming how they access and act on their data. As we scale our AI product, we’re seeking hands-on specialists to ensure our customers’ deployments are robust, contextually tuned, and delivering measurable value.

What You’ll Do

• Own the deployment, configuration, and ongoing management of Bobsled’s AI data agents for enterprise customers, acting as the primary technical point of contact for a small book of accounts.
• Rapidly develop subject matter expertise in each customer’s data layer, context layer, and operational workflows.
• Design, implement, and tune context ingestion, data pipeline integration, and agent orchestration to ensure high-performing, reliable AI deployments.
• Write and ship production-grade code, customizing and extending Bobsled’s platform to meet customer-specific requirements.
• Collaborate closely with customer stakeholders (technical and non-technical) to understand business objectives, untangle complex requirements, and translate them into actionable technical solutions.
• Conduct rapid prototyping, iterative solution development, and high-touch troubleshooting directly in customer environments.
• Monitor, evaluate, and improve the performance of deployed solutions, leveraging feedback loops to identify opportunities for enhancement and generalization.
• Document best practices, reusable patterns, and deployment primitives, contributing to internal knowledge bases and future product abstractions.
• Partner with Bobsled’s product and engineering teams to relay insights from the field, shaping platform evolution and customer success strategies

What We’re Looking For

Nice to Have

Success Looks Like

Compensation

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