Front Desk Agent / Night Auditor
Major ManagementDes Moines, WA, USA5 days ago
Job type
- Full-time
- Quick Apply
Job descriptionPrevious experience in a front desk, guest services, or hotel environment is preferred Strong customer service skills with a focus on guest relations Knowledge of hospitality management practices and procedures Familiarity with resort operations is a plus Excellent phone etiquette and communication skills Ability to multitask in a fast paced environment
Please do not apply if you do not have a valid drivers license!
The Sea Tac Value Inn is seeking a dedicated Front Desk Agent to join our team in providing exceptional customer service at our hotel. The idea candidate will have a passion for hospitality and ensuring guests have a memorable experience during their stay.
Duties :
- Greet guests upon arrival and provide them with information about services and amenities
- Assist guests with check in and check out processes efficiently
- Handle guests inquiries, requests, and complaints promptly and professionally
- Operate phone systems to answer calls and direct them to the appropriate department
- Perform night audit duties to ensure accuracy in guest billing and accounting processes
- Maintain a clean and organized front desk area
- Coordinate with other hotel departments to meet guest needs effectively
Requirements :
Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests!
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Front Desk • Des Moines, WA, USA