California Licensed Senior Program Manager

A company is looking for a Senior Program Manager (Part-Time).

Key Responsibilities

Communicate clearly with customers to troubleshoot issues and maintain positive interactions

Track and follow up on inquiries and escalations

Build collaborative relationships with internal partners and oversee the application process

Required Qualifications

A passion for customer service and a willingness to learn new programs

Strong project and time management skills

Ability to retain and build on program knowledge and insights

Experience in customer service or customer escalations

Bachelor's degree or equivalent work experience