Fraud Specialist

A company is looking for a Fraud Specialist to join their team.

Key Responsibilities

Receive incoming and initiate outbound calls to verify suspicious debit card activity

Acquire a comprehensive understanding of fraud case management through the fraud detection system

Identify emerging fraud trends and assist in mitigating fraudulent transaction activity

Required Qualifications

Experience in banking, financial services, or fraud detection is helpful but not required

Demonstrated reliability and dependability in a metrics-driven environment

Ability to work in a fast-paced inbound and outbound call center environment

Experience in using Microsoft Office

Ability to multi-task using multiple computer screens while on the phone