Operations Manager for Plasma Center

Operations Manager For Plasma Center

Location : AZ-Mesa, US

Contract Type : Regular Full-Time

Area : PROCUREMENT

Job Title : OPERATIONS MANAGER

The Operations Manager is a key member of the donor center leadership team, responsible for overseeing day-to-day operational performance to ensure donor safety, regulatory compliance, and achievement of production goals. This role provides direct leadership to frontline staff across donor floor operations and ensures all center activities align with company standards, SOPs, and applicable regulatory requirements.

Summary : Assists with operational management of a Plasma Collection Center, ensuring compliance with all applicable policies and regulations and overall performance and profitability of the center. Acts on behalf of the Center Manager in his / her absence, may manage the center alone for days at a time. This position will manage employees in centers with over 50,000 liters.

Primary Responsibilities :

• Responsible for all aspects of the donor center when the Center Manager is not present.
• Collaborates with Training and Quality staff to ensure that training and quality goals are met.
• Coaches and leads through effective feedback to employees through the Operations Supervisor(s).
• Monitor and evaluate operations. Works with the Center Manager to develop action plans to maximize center efficiency and supervises the implementation of improvements. Makes critical decisions for the modifications of action plans.
• Responsible for all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination and the maintenance of all personnel records
• Partners with the Center Manager in budget preparation and oversees facility to achieve production targets and quality goals at the agreed-upon cost structure.
• Actively delegates, monitors, and holds responsible the operations supervisors for their performance.
• Direct and supervise employees. This includes creating and managing work schedules.
• Establishes and maintains the ability to perform all tasks within the center; fulfills the role of production employees when the occasional need arises.

Other Responsibilities :

Education : Bachelor's degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field.

Experience : Typically requires 3+ years of related experience in clinical or general business experience. Supervisory experience preferred. Experience in a medical and / or cGMP regulated environment preferred. Experience with plasma or whole blood preferred.

Equivalency : Depending on the area of assignment, directly related experience or a combination of directly related education and experience and / or competencies may be considered in place of the stated requirements. Example : If a job level requires a Bachelor's degree plus 4 years of experience, an equivalency could include 8 years of experience, an Associate's degree with 6 years of experience, or a Master's degree with 2 years of experience.

Knowledge | Skills | Abilities : Developing command of leadership, organizational, customer service, interpersonal communication, and computer abilities. Ability to understand and assess FDA regulations. Ability to maintain adequate levels of plasma collection and adhere to quality standards. Ability to motivate staff to achieve established goals and standards. May be required to relocate.

Occupational Demands Form # 6 :

We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for our donors / customers.

Third Party Agency and Recruiter Notice : Agencies that present a candidate MUST have an active, nonexpired Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms, or they will be considered a Grifols candidate.

Grifols provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, status as a protected veteran or spouse / family member of a protected veteran, or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.

Location : NORTH AMERICA : USA : AZ-Mesa

Center Address : 535 S Dobson Rd, Mesa, AZ 85202

Contact : Alex S. Contreras, Senior Talent Acquisition Specialist - (213) 219-5494 | acontreras@grifols.com