Sales & Operations Manager (Med Spa)

Job Description

Job Description

Salary :

Sales & Operations Manager Med Spa

Position Overview

We are seeking a hands-on, results-driven Sales & Operations Manager to take full ownership of sales performance and daily practice operations within our luxury medical spa. This role is ideal for a high-energy leader who thrives on building client relationships, closing sales, and ensuring the practice runs smoothly day to day. The Sales & Operations Manager is both a top-performing individual contributor and a team leader, responsible for creating a culture of accountability, client excellence, and continuous growth.

Key Responsibilities

Sales Ownership & Revenue Growth

• Take an active role in driving sales : lead client consultations, close high-value treatment plans, and upsell memberships and retail products.
• Own monthly and annual sales goals, consistently achieving and exceeding revenue targets.
• Implement a structured sales process, including lead generation, pipeline management, and follow-up strategies.
• Maximize CRM tools to track client opportunities, conversion rates, and retention metrics.
• Build and maintain strong B2C client relationships and B2B partnerships with vendors, local businesses, and referral sources.

Practice Operations & Client Experience

Team Leadership & Development

Event Planning & Growth Initiatives

Qualifications

Compensation & Benefits