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Telecom Administrator (Cisco to RingCentral Migration)

Telecom Administrator (Cisco to RingCentral Migration)

EnkompasPittsburgh, PA, United States
3 days ago
Job type
  • Full-time
Job description

Job Title : Telecom Administrator (Cisco to RingCentral Migration)

Location : Remote (with potential travel as needed)

Contract Length : 18 Months (initial 6-month engagement with extension likely)

Type : Contract - Full-Time

Pay : Commensurate with experience

Openings : 2 Positions

Overview :

We are seeking two experienced Telecom Administrators with deep Cisco platform expertise and strong hands-on experience in RingCentral conversions . These resources will play a key role in a high-visibility migration project transitioning over 300 locations in the U.S. and Canada (Phase One), followed by an additional 180 sites in the UK (Phase Two).

Responsibilities :

  • Engage with client teams to support the end-to-end migration from Cisco to RingCentral.
  • Extract, document, and translate Cisco configuration data to support the development of RingCentral Business Requirements Documents (BRDs) and call flows.
  • Provide subject matter expertise on RingCentral platform capabilities and configuration best practices.
  • Assist in building and validating call flows within the RingCentral environment.
  • Support implementation, testing, and troubleshooting throughout the project lifecycle.
  • Ensure high-quality documentation and alignment with customer expectations.
  • Participate in planning sessions, progress updates, and knowledge transfer activities.

Requirements :

  • Proven experience with Cisco telecom systems (CUCM, Unity, UCCX, or similar).
  • Strong hands-on experience with RingCentral conversions , including system configuration, call flow design, and user provisioning.
  • Ability to extract, interpret, and convert Cisco configuration data for RingCentral implementation.
  • Experience supporting enterprise-scale VoIP migrations across multiple locations.
  • Excellent communication and collaboration skills.
  • Familiarity with telecom BRD creation and documentation standards.

    • Preferred :

  • Experience with international telecom projects, especially in the UK or North America.
  • Relevant certifications in Cisco or RingCentral platforms.
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    Telecom Administrator • Pittsburgh, PA, United States