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Revenue Cycle Specialist

Revenue Cycle Specialist

Suncoast Community Health Centers Inc.Riverview, FL, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

REVENUE CYCLE SPECIALIST

FLSA : NON - EXEMPT

Duties / Responsibilities :

  • Generate and process accurate invoices for services provided.
  • Ensure all billing information is complete and accurate, including service codes, charges, and patient information.
  • Review and verify revenue cycle data for errors or inconsistencies and correct them as needed.
  • Monitor accounts receivable and track outstanding payments to ensure timely collection.
  • Reconcile payments and resolve any discrepancies in accounts.
  • Coordinate with patients or insurance companies to resolve billing issues and follow up on unpaid invoices.
  • Handle billing for Medicare, Medicaid, and private insurance, including submitting claims and verifying insurance eligibility.
  • Ensure compliance with insurance reimbursement regulations and follow up on denied, appeals and delayed claims.
  • Review any claims aged over 90 days.
  • Prepare and submit claims with proper coding (CPT-4, ICD-10) and documentation as required.
  • Maintain accurate financial records, including invoices, payment histories, and billing reports.
  • Scan and maintain electronic images of paper remittance vouchers.
  • Assist in audits by providing necessary financial documentation and reports.
  • Ensure billing practices comply with company policies, government regulations, and industry standards.
  • Ensure revenue cycle practices comply with SCHC policies, government regulations, and industry standards.
  • Communicate with patients to clarify billing information, resolve discrepancies, and update account details.
  • Provide customer support regarding billing questions and payment options.
  • Work closely with internal teams such as finance, customer service, and management to address billing-related concerns.
  • Prepare regular reports on revenue cycle performance, outstanding accounts, and collection efforts.
  • Analyze billing data to identify trends, inefficiencies, and areas for improvement.
  • Recommend and implement process improvements to enhance the accuracy and efficiency of revenue cycle operations.
  • Use revenue cycle software and electronic medical record (EMR) systems to process and manage revenue cycle
  • Perform additional tasks as needed to support the centers.

Required Skills / Abilities :

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Collaborate with IT and finance teams to troubleshoot issues with billing systems.
  • Stay updated on software updates and best practices to optimize billing processes.
  • Ability to use office equipment, including computers, copy machines, fax machines, telephones, calculators, and more.
  • Must be able to effectively manage workflow and maintain high-quality standards in environments where staffing levels may be below ideal, demonstrating the ability to prioritize tasks and collaborate with the team under pressure.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite, Electronic Medical Records (EMR) and related software.
  • Education and Experience :

  • High School diploma or equivalent
  • At least three years related experience required.
  • Proficiency in billing software, EMR systems, and Microsoft Office (Excel, Word, Outlook and similar software)
  • Familiarity with Medicare, Medicaid, private insurance reimbursement, and coding systems.
  • Physical Requirements :

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • Must be able to travel to various center locations as required.
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    Revenue Cycle Specialist • Riverview, FL, US