Security and Maintenance Technician

Security and Maintenance Technician

Masonicare at Mystic - Mystic, CT

3rd shift - 32 hours per week

Ensures a secure environment for residents employees and visitors; and protects building, assets, and premises. Completes rounds to maintain facility in a safe and clean manner.

Security and Maintenance Tech - Essential Duties and Responsibilities :

Provides prompt, courteous service to residents and their families with a positive attitude.  When speaking with residents, listens to their concerns and responds appropriately in a professional manner.

• Ensures common areas throughout the building are clean and presentable.  This includes emptying trash receptacles, picking up litter, straightening furniture, etc.
• Break down and Set ups for events and meetings, as requested.
• Provides first call response to assist resident with facility issues that may arise.  Responds to fire alarms, calls for aid and other emergencies at MAM following described procedures in the Fire / Disaster plan and departmental policy and procedures.  Communicates important information to pertinent staff.
• Conducts preventative rounds of buildings, plant operations equipment,  and premises at MAM to prevent fire, thefts, vandalism and intruders.
• Monitors conduct of visitors on campus; confronts unauthorized persons for questioning as needed.  Escorts employees and visitors to parking areas on request
• Responds to incidents / accidents completely documenting same using prescribed departmental forms and procedures.
• Responds to inquiries or assistance from employees, visitors and vendors
• Provides assistance to nursing staff of residents as needed.
• Secures and / or unlocks offices and buildings.  Secures resident valuables or lost and found articles; maintains records of items received.
• Notify supervisor, police or fire department when situations warrant. Notifies maintenance personnel for major snow or ice conditions.
• Assists in clearing and maintaining clear areas of egress from snow or other debris.
• Attends meetings as required.  Participates in mandatory in-service education programs.
• Helps create a safe work environment by following safety guidelines to prevent injuries to staff, residents, and visitors.  Notifies management of unsafe work conditions.
• Adheres to departmental dress code by wearing full uniform and presenting a neat, clean and professional appearance.
• Communicates effectively and tactfully with adult and older residents / patients, recognizing their age, cultural diversity, needs, abilities and physical condition.
• Perform work orders assigned by supervisor
• Performs other duties as required.

Minimum Qualifications :

Education :                  High School or GED

Experience :                 6-12 months experience in security operations, or in a general maintenance role.

Key Competencies :      Able to handle emergency situations. Able to handle multiple demands. Interpersonal skills.  Must be able to speak, read and write English.

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