Pension System Training and Performance Analyst

Pension System Training And Performance Analyst (Management Analyst 3)

The Iowa Public Employees' Retirement System (IPERS) is looking to hire a Pension System Training And Performance Analyst (Management Analyst 3) in the Performance Management Bureau. The Pension System Training And Performance Analyst will serve as a subject matter expert on IPERS pension benefit processes, administration, and system functionality. The position will evaluate, create, and deliver educational material to employees and other stakeholders.

What You'll Do :

• Serve as the primary liaison between the Member Operations Division and the Retirement Automation Bureau on topics related to IPERS' pension administration system.
• Serve as the primary system training resource on IPERS' pension system operations and functions.
• Develop system training curriculum and determine delivery options.
• Leverage data and analysis to identify learning needs, design engaging lesson plans and course materials, and develop interactive e-learning modules using authoring tools, particularly Articulate 360.
• Monitor workflow, Benefits Analytics and Measures, and Tableau reports to track, reassign, monitor / review work progress.
• Generate workflow reports to ensure performance measures are being met and provide reports to supervisors as requested.
• Serve as mentor and authoritative source of the retirement program information for division staff resources.
• Perform User Acceptance Testing (UAT) for IPERS' pension administration system.
• Assist division supervisors with coordination of division resources to perform system testing.

What We Offer :

Find out more : State of Iowa Benefits at a Glance.

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Finalists will be subject to a background check.

Applicants must live within the State of Iowa upon hire.

Applicants are requested to attach an Unofficial Transcript to their NeoGov application. Failure to do so may result in disqualification.

Minimum Qualification Requirements :

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification :

For additional information, please click on this link to view the job description.