Assistant Store Manager

Operations Manager

As an Operations Manager or Merchandising Manager you will provide oversight of store operations and / or merchandising, delivering excellent customer service. You will teach, coach, and develop associates to execute operational, service and merchandising processes focused on consistent execution and efficiency. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability.

What You'll Do

• Ensure sound operational processes, including receiving and processing product, stockroom management and omni channel fulfillment
• Drive accuracy through completion of all required business directives such as merchandise disposition practices
• Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment as necessary based on sell through and seasonal changes
• Lead efforts at point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
• Ensure that store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer
• Maintain appropriate levels of product on the sales floor by planning and directing floor remerchandising and replenishment as necessary, based on sell through and seasonal changes
• Direct, teach and train associates to accurately execute all company merchandising direction to brand standards in a timely manner
• Lead execution of pricing activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently
• Support prevention of loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention
• Manage the training processes for new hires, ensuring associates are skilled on process best practices, proper inventory procedures, productivity and merchandising standards, product knowledge and how to leverage Kohl's tools and resources

All manager roles at Kohl's are responsible for :

What Skills You Have