Seafood Operations Category Manager

Job Title

This is NOT a remote position. Candidates will need to be able to travel independently to all our Market Locations.

Who We Are

T&C is a family-owned company that builds authentic relationships one interaction at a time through consistent commitment to heartfelt service, relating to people as people (not numbers) and by selling the freshest, highest-quality products available. We have a deep passion for food and people and are always looking for service-minded individuals of all backgrounds to join our community.

Who You Are

You are genuine and authentic in your interactions both with your customers and co-workers. You thrive in a team environment, take your responsibilities seriously, and always consider the customer in your decisions. You see richness and strength in a diverse workforce and treat others with respect to create a place of belonging for all. You care about your community and the environment. Pursuing knowledge in order to add value and grow is your idea of fun. Oh, and you love food!

What We Offer (In Addition To Being A Fun Place To Work)

We have a highly competitive benefits package ($5-$19 weekly medical premiums), vacation / sick time, paid holidays, premium pay rates, an Employee Assistance Program, a discount on virtually everything in our markets, 401(k) plans, profit-sharing and a pension, scholarship program and an employee referral bonus program. Whoa! That's a lot of great stuff!

The Small Print We Want You To Be Aware Of

T&C is proud to be an Equal Opportunity Employer. We value a diverse workplace and do not discriminate based on race, color, national origin, religion, caste, gender identity, sexual orientation, age, disability, or any other applicable characteristic protected by law. We invite women, people of color, LGBTQ individuals, members of ethnic minorities, foreign-born residents, and veterans to apply. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

If your experience looks a little different from what we've identified and you think you can thrive in this role, we'd love to learn more about you. Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

A Typical Day Will Include The Following . . .

Reports to Director of Meat & Seafood

Participates in the communication and execution of the seafood department vision and support of the overall company brand

Oversees and assists in all aspects of seafood operations and department procedures including staffing, development, training, hiring, product / supply ordering, inventory, financial reporting, and T&C's Hospitality culture

Collaborates with the Meat & Seafood Director in cross-market meetings & conference calls

Assists and provides regular feedback to the Market Directors and Department Managers on seafood department operations, including evaluating the performance of the manager & staff, department sales, labor budget, grosses, product quality, presentation, inventory management, rotation, proper ordering from approved vendors, purchase analysis reports and other relevant reporting metrics

Manages the Fishmonger Apprentice program in Markets to cultivate T&C's seafood labor pool for the future

Ensures that departments are delivering on merchandising plans, displays, programs, and processes; adhering to set integrity, display size, and product levels for best quality; and addressing opportunities, department standards and conditions for increased sales and growth

Facilitates the ordering and distribution of products that provide merchandising opportunity for increased sales and profit

Partners with culinary, food service, and Field House to create, and implement value-added product lines

Ensures proper pricing and signage in departments; makes recommendations to the Meat & Seafood Director for adjustments as needed to maintain freshness standards

Helps coordinate & assist with seasonal / event merchandising and resets

Provides feedback on market conditions and ensures ready for business standards are exceptional throughout the business day

Keeps current on industry trends / standards and changes; regularly tours competition within the market area or as prescribed by the Meat & Seafood Director

Ensures all cleanliness, sanitation and food safety requirements are being met, including verification of documentation (e.g. sweep sheets, temperature, and food safety logs)

Inspects sales floor, backrooms and coolers for cleanliness, safety, and sanitation

Troubleshoots and makes corrections with department managers where there are issues or negative trends occurring

Reviews department schedules and staffing to ensure appropriate coverage throughout the business day, following company scheduling guidelines and budgets

Assists in the selection, development, training, & placement of managers

Participates in field trips for staff development and merchandising ideas

Participates in remodel or new site activities as needed

Ensures the department is maintained in a neat, clean, and orderly manner

Stays current with all training and professional development opportunities

Ensures the dissemination of and adherence to all company and department policies

Supports and follows sustainability programs

Supports and follows all safety and security policies

Provides and role models an attitude of service to staff and guests

Embraces an empowered culture delivering exceptional hospitality (guest service)

Operates within the Company's Core Values, Company Brand, and Business Principles

This Job Might Be For You If . . .

Minimum 5 years' experience as a seafood manager

Certified as Fishmonger or have the ability to become certified through WeTrain

Knowledge of seafood cooking techniques

Excellent guest service skills

Must possess an attitude in being of service to others

Demonstrates self-discipline and accountability

Must have intermediate or higher computer skills including MS Office

Must be accurate and detail oriented

Must be a team player, a leader, and a positive role model

Ability to build and maintain effective relationships and trust with a diverse group of staff, guests, and vendors

Excellent verbal and written communication skills (including spelling, grammar, and industry language)

Commitment to personal and professional development

Ability to take direction and carry out department tasks and assignments

Displays excellent work ethic

Flexibility to work mornings, afternoons, evenings, weekends, and holidays as needed

Requires frequent travel to all company locations with occasional travel beyond for industry research or training

Ability to lift and carry 50 lbs.

Possesses full body mobility (bending, stooping, twisting, and reaching) with excellent manual dexterity

Exemplifies health department standards

Ability to work in a constant state of alertness and safe manner

18 years or older

Entry Level Compensation

USD $37.00 / Hr.

Maximum Compensation

USD $40.00 / Hr.