Site Shift Leader

Job Description

Job Description

Overview

Sitemetric seeks a proactive, collaborative, bar-raising Shift Leader who will help lead the construction industry’s transition to a safer, more secure, more successful building experience for everyone. We are looking for a rising professional eager to work with a fast-growing innovation leader in construction.

As Shift Leader, you will be responsible for overseeing Access Control Officers (ACOs) during assigned shifts on large projects or campus environments, with the goal of ensuring consistent operational performance, maintaining compliance with site requirements, and supporting workforce logistics, often serving as the primary contact point for both internal teams and external stakeholders.

If you are a self-starting team player who puts the customer and internal stakeholders at the center of every decision, covers every detail, and wants to be part of a company that’s relentlessly pushing to transform how the world is built, you will flourish with Sitemetric.

About Sitemetric

At Sitemetric, we turn technology into services that transform how the world is built.

This enables our customers to lead the change in critical areas of construction operations : workforce, safety, security, reporting, communications, logistics, and more.

We work closely with owners, general contractors, subcontractors, and construction workers to customize offerings to their needs, including digital onboarding, smart badging, real-time location systems, messaging and mass texting, integrated turnstiles, real-time reporting, emergency mustering, and more.

We currently serve as trusted partner to a growing number of the US’s largest, most forward-looking owners and contractors, working with them to ensure what we offer meets their evolving needs, with thousands of companies and workers already on the Sitemetric platform. Together, we are leading the change in how the world is built.

Job Description

As Shift Leader, you will be responsible for overseeing Access Control Officers (ACOs) during assigned shifts on large projects or campus environments, reporting to the Site Logistics Leader or Area Logistics Leader, depending on project size.

Your job will be to ensure consistent operational performance, maintain compliance with site requirements, and support all workforce logistics. Broadly, the Shift Leader acts as the first line of leadership for ACOs and, when the Site Logistics Leader is not onsite, serves as the primary point of contact for both internal teams and external stakeholders. In this way the position mirrors many functions of the Site Logistics Leader but on a smaller scale, with focus on shift-level supervision and execution.

In the bigger picture, you will be responsible for cultivating relationships with customers and internal stakeholders and delivering the highest-quality service across construction environments that are continually changing, dynamic, and uncertain. This requires an obsessive commitment to understanding customers' and colleagues’ values, immediate and evolving needs, and preferences, to enable them to maximize success on each project and across their broader project portfolio and enterprise.

Overall, the role demands drive, grit, perseverance, and an abundance mindset to navigate and excel in the perpetually challenging environments where we and our customers operate.

Key Responsibilities

This position involves the following responsibilities.

• Shift Oversight and Compliance : Lead and supervise ACOs assigned to a specific shift or project within a campus. Ensure all ACOs are properly deployed, trained, and supported during their shifts. Monitor compliance with company policies, customer expectations, and site-specific protocols.
• Operational Leadership : Act as primary onsite leader when Site Logistics Leader is unavailable. Serve as escalation point for shift-level issues, including site access concerns, scheduling adjustments, and urgent workforce matters. Coordinate directly with Site Logistics Leader to relay shift updates, challenges, and performance concerns.
• Workforce Management : Verify attendance, time in / out compliance, and overall performance of shift personnel. Provide real-time coaching and support to ACOs, ensuring high standards of professionalism and customer service. Report performance concerns or disciplinary matters to Site Logistics Leader for follow-up.
• Customer & Stakeholder Interaction : Serve as point of contact for customer representatives during assigned shifts. Communicate site conditions, workforce movements, and shift-level concerns clearly and professionally. Support a positive relationship between Sitemetric, general contractors, and subcontractors onsite.
• Logistics & Administration : Assist in maintaining accurate records related to shift operations (attendance logs, incident reports, site access data). Ensure equipment and technology are functioning properly during the shift, escalating technical issues as needed. Support scheduling adjustments and shift coverage planning in coordination with Site Logistics Leader.

Skills & Qualifications

Perks & Benefits

We offer a flexible, supportive work environment enabling our people to perform at their best and enhance the customer value and experience we provide. We want colleagues we can trust to make the right calls for Sitemetric and our customers, and will empower you to achieve that without heavy bureaucracy, with focus on getting to optimal outcomes, together.

As part of the Sitemetric team, you'll receive :

Sitemetric is proud to be an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.