Document Review Associate

JOB SUMMARY

Supports the CDCN teams with routing / processing and reviewing documents as they flow through the document management system. Identifies trends / irregularities and communicates with the necessary department / program team to resolve the issue.

JOB DUTIES

• Support CDCN teams with reviewing and indexing documents as they flow through Docuware
• Communicate with local offices to identify form and barcoding issues / trends
• Promote cohesiveness in the office environment
• Support day-to-day operations and client advocacy
• Effective written and verbal communication
• Comply with applicable legal requirements, standards, policies, and procedures
• Demonstrate dependability
• Demonstrate effective problem-solving and decision-making skills
• Exhibit computer efficiency
• Maintain necessary skills and knowledge to coordinate workflow
• Participate in professional development and training activities
• Prioritize and multitask effectively
• Review state, federal, and company documents for completeness and accuracy
• Utilize a range of software to enter data and meet expected review timelines
• Work with local offices to resolve document-related issues
• Other duties as assigned

QUALIFICATIONS

The incumbent typically works in an office environment and uses a computer, telephone, and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.