Inside Sales Support
Location : Houston, TX 77040 Pay Rate : $50,000 Salary
Responsibilities :
- Assist customers and collaborate with outside sales to furnish pricing and delivery details as needed.
- Input part numbers, quotes, and orders into the system with accuracy and efficiency.
- Track order status and promptly notify customers of shipments.
- Follow up on pending quotes and orders with both customers and suppliers.
- Offer competitive alternatives from different manufacturers for the products we endorse.
- Record potential customers and projects into the CRM database.
- Construct hose assemblies and kit bill of materials in accordance with customer specifications.
- Provide comprehensive application and product assistance to customers and outside sales personnel.
- Support customers and the outside sales team by addressing technical inquiries.
- Evaluate and authorize product applications.
- Scrutinize incoming orders to ensure correct product selection and application.
- Conduct occasional on-site visits with the outside sales team to enhance application expertise.
- Cultivate and nurture customer relationships.
- Assist the outside sales team with lead qualification and follow-up as necessary.
- Provide sales support when required.
Skills :
Proficient in professional sales, customer service, and communication, both verbal and written.Capable of identifying sales opportunities that surpass customer's apparent needs or specifications.Skilled in fostering enduring relationships with customers.Competent in interpreting and analyzing technical documents and specifications.Adept at composing effective business correspondence for the sales team and customers.Proficient in presenting information and addressing inquiries from the sales team and customers.Possess technical acumen.Previous experience in inside sales is advantageous.Qualifications :
Preferably holds a 4-year college degree or technical diploma but not required.Prior experience in technical sales or a minimum of 1 years in a customer service setting.Proficiency in Microsoft Office, Outlook and Salesforce is essential.Familiarity with P21 ERP is desirable.Compensation / Pay Rate (Up to) : $50,000.00 - $50,000.00