Aftermarket Product Specialist

Job Type

Full-time

Description

About Us :

At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our employees play a crucial role in assisting both internal and external customers with solutions for their needs. From entry-level opportunities to experienced roles, this position is tailored for motivated and career-minded individuals seeking the potential for growth and increased responsibility as they expand their knowledge.

Our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. Join us in growing all aspects of our business while embodying these values.

Job Purpose :

The Aftermarket Product Specialist is the go-to person on our team to assist with part identification, cross referencing OE numbers, placing emergency orders, returns, and providing the very best level of customer service on all aftermarket parts needs. We're looking for someone who embodies hard work, customer focus, team collaboration, adaptability, and responsibility.

Essential Duties and Responsibilities :

Honor Commitments :

• Answer calls, emails, and chats with dedication and determination, striving to meet their needs and exceed their expectations.
• Provide assistance with cross referencing OE numbers for aftermarket options.
• Assist team members with emergency ordering and part identification.
• Proactively identify opportunities for inventory redistribution and excess reduction, using creative approaches to optimize availability and customer uptime.
• Assist in the review of aging Alltrux inventory and coordinate returns, ensuring efficient inventory management and minimizing waste.

Create Positive Experiences :

Foster Lifelong Learning :

Exhibit a Pioneering Spirit :

Demonstrate Good Stewardship :

Other Duties as Assigned :

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

Qualifications :

Employee Benefits : Insurance :

Paid Time Off :

Compensation :

Other :

JX Enterprises, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Salary Description

$23.00 - $38.00 / hour